Quality Coach I - Quezon City

Para lamang sa mga rehistradong miyembro Quezon City, Pilipinas

1 buwan ang nakalipas

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Job summary

Global Payments makes payments solutions for credit debit prepaid and merchant services worldwide Our team helps over companies financial institutions and cardholders grow with confidence.

  • Monitors evaluates scores specified number calls month provides assessment call center collections quality

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Mga katulad na trabaho

  • Quality Coach I

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    The Quality Coach I monitors evaluates and scores inbound customer service calls for clients to provide an overall assessment of call center quality. · ...

  • Quality Coach I

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    Monitors evaluates scores specified number calls month provide overall assessment call center collections quality Scores entered database tracking reporting purposes Quality issues performance measures insure highest level customer service cardholders maintaining integrity client ...

  • Quality Coach

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Manila, National Capital Region

    Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related tickets. Ensure that all designated agents in the team are coached timely and effectively. · ...

  • Quality Coach

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Manila

    As a Quality Coach here at Intelligent Technical Solutions you are responsible for guaranteeing the quality of service provided by our technician. · ...

  • Para lamang sa mga rehistradong miyembro Quezon City

    We are seeking a dynamic and experienced Voice Coach to join our Afni Training team.The ideal candidate will be responsible for enhancing the vocal performance, tone, clarity, · and communication skills of our customer service and sales representatives. · ...

  • Trainer

    2 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    We are seeking a dynamic and experienced Voice Coach to join our Afni Training team.The ideal candidate will be responsible for enhancing the vocal performance, tone, clarity, and communication skills of our customer service and sales representatives. · ...

  • CX Analyst Apprentice

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    +The CX Analyst is responsible for evaluating individual performance feedback. · +Monitor employee performance · Analyze and evaluate results · ...

  • Team Leader

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. · The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for mon ...

  • Customer Contact Comms Analyst

    3 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed sit amet nulla auctor, vestibulum magna sed, · Responsible for overall development and delivery of various capability development programs in the Operations workforce. · ...

  • CX/QA Analyst

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    The CX/QA Analyst is responsible for evaluating and providing individual and client performance feedback to Center Operations. · ...

  • IJP: QA Coach

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City Buong oras

    The QA Coach's role is to instill high levels of customer service standards throughout our team in order to boost customer satisfaction. · Evaluate Agent interactions to ensure quality and compliance in handling interactions.Deep dive Monitor QA KPI performance to improve our qua ...

  • Team Leader

    2 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. · ...

  • Trainer

    2 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    We are seeking a dynamic and experienced Voice Coach to join our Afni Training team. The ideal candidate will be responsible for enhancing the vocal performance, tone, clarity, and communication skills of our customer service and sales representatives. · At least 2 years of work ...

  • Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    We are seeking a dynamic and experienced Voice Coach to join our Afni Training team. · Conduct voice and speech assessments for new and existing agents. · Design and deliver training programs focused on voice modulation, pronunciation, tone, pacing, · & clarity. · ...

  • Para lamang sa mga rehistradong miyembro Quezon, Metro Manila

    We are seeking a dynamic and experienced Voice Coach to join our Afni Training team. · The ideal candidate will be responsible for enhancing the vocal performance, tone, clarity, and communication skills of our customer service and sales representatives. · This role is crucial in ...

  • Team Leader

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    The Team Leader will execute recovery strategies for department and team goals attainment. · ...

  • Customer Contact Comms Analyst

    3 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region

    Responsible for overall development and delivery of various capability development programs in the Operations workforce primarily focusing on verbal and written communication skills. · ...

  • Operations Team Lead

    2 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    Lead a team of Technical Support Representatives to achieve operational KPIs and service level agreements. · ...

  • Para lamang sa mga rehistradong miyembro Quezon City

    The Customer Experience Specialist supports customer service and experience standards across MR.DIY stores. · ...

  • Reservation Supervisor

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Quezon City

    The Reservation Supervisor supports key stakeholders in managing Central Reservations Operations in Manila. · Support key stakeholders in managing processes, products, and servicesPrepare performance reports to support employee evaluation and productivity trackingAssist the reser ...