- Engage in thorough consultations with prospective clients to grasp their business objectives, challenges, and service needs.
- Work closely with both the sales and technical teams to create robust solutions that effectively meet the needs of our clients.
- Craft compelling presentations, conduct engaging product demonstrations, and develop proposals showcasing the advantages of our managed services.
- Build and maintain strong relationships with clients, fostering long-term partnerships and driving revenue growth.
- Stay abreast of industry trends, competitive landscape, and emerging technologies to inform strategic sales initiatives.
- Bachelor's degree in Engineering, Information Technology, or related field.
- Having an ITIL background and/or certification is a plus
- Proven experience in pre-sales, sales engineering, or technical consulting roles within the IT industry.
- Deep understanding of Call Center technologies, processes, and best practices.
- Strong presentation and communication skills.
- Ability to translate technical concepts into clear, business-oriented solutions.
- Excellent problem-solving skills and a customer-centric mindset.
- Proactive, self-motivated, and able to thrive in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- Proficient in English both written and verbal
- Excellent presentation skills
- Competitive salary with performance-based incentives
- Health and wellness benefits
- Training and professional development opportunities
- Collaborative and inclusive work culture
- Opportunity for career advancement in a rapidly growing company
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Technical Account Manager - Philippines, Pilipinas - Universal Access and Systems Solutions Inc.
2 araw ang nakalipas
Paglalarawan
Position Overview:Â
We are seeking a dynamic and results-driven individual to join our team. As a key member of our sales department, you will play a pivotal role in driving growth by engaging with prospective clients requiring Call Center, I.T. and Managed Network Services. Your primary focus will be on understanding client needs, offering existing solutions that addresses that specific need or needs, presenting compelling proposals that showcase the value of our managed services solutions.
Responsibilities:
Requirements:
Benefits:
