B2B Audience Insights Manager - Makati - Optum Philippines

    Optum Philippines
    Optum Philippines Makati

    1 linggo ang nakalipas

    Paglalarawan

    Responsibilities


    • Own end-to-end management of assigned B2B journey(s), including performance monitoring, strategic planning, and executive alignment.


    • Build and maintain strong collaborative relationships with internal and external stakeholders, proactively resolving questions and issues.


    • Drive initiative prioritization, forecasting, and governance to ensure alignment with transformation objectives.


    • Lead resource planning, cross-functional execution, and issue remediation while managing demand and budget analysis.


    • Manage business reviews and develop executive reporting (monthly, quarterly, annual, ad hoc) with accuracy and actionable insights.


    • Track progress against plans and communicate updates, including recommendations for remediation and continuous improvement.

    Requirements


    • Bachelor's Degree in marketing


    • 5 years strategic experience in healthcare, financial services, or consumer packaged goods


    • Strong strategic planning and cross-functional leadership capabilities.


    • Experience in resource management and operational execution.


    • Advanced analytical skills with the ability to interpret data and drive decisions.


    • Excellent communication and stakeholder engagement skills.


    • Familiarity with performance metrics such as NPS and customer satisfaction KPIs.


    • Strong organizational, analytical, and data skills


    • Able to manage multiple projects at once, prioritize effectively, and deliver results quickly in a fast-paced environment


    • Proven ability to work with senior executives, build strong stakeholder relationships, and gain support for key initiatives


    • Skilled in setting and achieving measurable goals, including financial targets, ROI, and other performance metrics


    • Capable of creating clear, impactful reports and presentations for leadership


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