- Provide expert-level technical support and troubleshooting for MuleSoft-based integration solutions.
- Experience working with technologies like SOAP, REST, XML, WSDL, XSD and JSON.
- Monitor system health, performance, and logs to proactively identify and resolve integration issues.
- Collaborate with development teams to analyze, diagnose, and resolve complex technical issues related to MuleSoft integrations.
- Assist in the design and implementation of enhancements, changes, and optimizations to existing MuleSoft integration solutions.
- Conduct root cause analysis for incidents and outages, implementing preventive measures to enhance system stability.
- Perform regular system maintenance tasks, including updates, patches, and configurations.
- Develop, maintain, and enhance monitoring and alerting systems for MuleSoft integrations.
- Provide guidance and recommendations to development teams on best practices for MuleSoft development, including performance optimization and security.
- Participate in on-call rotation schedules to ensure 24/7 support coverage for critical systems.
- Collaborate with cross-functional teams, including architects, business analysts, and QA engineers, to ensure alignment between support and development efforts.
- Document technical solutions, troubleshooting procedures, and incident reports for reference and knowledge sharing.
- Keep up-to-date with MuleSoft updates, best practices, and industry trends, and apply them to support and maintenance activities.
- Contribute to the continuous improvement of integration architecture, performance, and reliability.
- 4-6 Years of experience in IT and 2-3 years of experience in MuleSoft as a Developer.
- MuleSoft Certified Developer certification is mandatory.
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven experience as a MuleSoft Support Developer or a related support role.
- Strong understanding of MuleSoft's Anypoint Platform and its components.
- Proficiency in troubleshooting MuleSoft integrations, including debugging, log analysis, and performance optimization.
- Knowledge of API design, RESTful and SOAP web services, JSON, XML, and other data formats.
- Familiarity with security protocols and practices related to API authentication and authorization.
- Experience with version control systems (e.g., Git) and DevOps practices.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork skills.
- Ability to work effectively in an agile and collaborative support environment.
- Experience using Log monitoring tools like Splunk, Kibana and Anypoint Platform Monitoring.
- Experience working with API Management tools like MuleSoft API Manager, APIGEE, Kong.
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MuleSoft Developer - Taguig, Philippines, Pilipinas - Collabera Digital
Paglalarawan
Collabera Digital is seeking a talented and experienced MuleSoft Support Developer to join our support team. The primary responsibility of this role is to provide technical support for our MuleSoft-based integration solutions, ensuring their smooth operation, troubleshooting issues, and collaborating with development teams to implement enhancements and improvements.
Responsibilities:
Qualifications:
