Kickstart Your Career at TTEC Bacolod – Earn up to P21K package - Bacolod City - TTEC Customer Care Management Philippines Inc

Paglalarawan

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative in support of Tripadvisor working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Bacolod, Monday to Friday from 10am to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer inquiries or issues via chat, emails, social media, direct messaging and others. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers   
• Connect and resolve issues with customers using verbal and written communication   
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to candidates who completed senior high school or have two years of college 
• Requires 6 months of customer service or BPO experience for high school graduates (old curriculum) 
• Recognize, apply and explain your product or service knowledge.   
• Computer experience

What You Can Expect

• Supportive of your career and professional development   
• An inclusive culture and community minded organization where giving back is encouraged   
• A global team of curious lifelong learners guided by our company values   
• Ask us about our paid time off (PTO) and wellness and healthcare benefits   
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit  for more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to the account Team Leader. You'll contribute to the success of the customer experience as well as the overall success of the team.