- Bachelor's Degree in an IT-related, Management, Engineering or Computer Science field
- At least 3 years of experience in Incident Management, Problem and Change Management and IT Operations
- Strong verbal and written communication skills, with the ability to translate technical information to business terminology and experienced with Client, Vendor and stakeholder interaction
- A solid understanding of the ITIL Incident & Change Management process
- Experience and knowledge of change management principles, methodologies and tools
- Willingness to render rotating shifts and should have no preference to schedule
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Incident Manager
5 araw ang nakalipas
DSV - Global Transport and Logistics Philippines, Pilipinas Buong orasJob Req Number: 77658 · Time Type: Full Time · Job Description · Job title: · Incident manager – SAP Finance area · Department: · Business Solutions · in ERP and Finance Solutions in Group Applications, Group IT · Reporting line: · Director – Business Solutions · Purpose of th ...
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Incident Managers
1 linggo ang nakalipas
Open Access BPO Philippines, Pilipinas Buong orasIncident Manager — FinTech Program · Office Location: 19/F Robinsons Summit Center, Ayala Avenue, Makati, PH (near Ayala Triangle Gardens) · QUALIFICATIONS · Bachelor's degree in an IT or Project Management program or equivalent work experience · ITIL knowledge; ITIL 4 certificat ...
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Manager, Incident Management
5 araw ang nakalipas
Stealth Monitoring, Inc. Philippines, Pilipinas Buong orasStealth Monitoring is looking for talented individuals like you Be the next IT Service Delivery Manager. · We are looking for an Manager, Incident Management to oversee our company's hardware, software and computer networks. · IT Operations Manager responsibilities include implem ...
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Incident Management Officer
5 araw ang nakalipas
PLDT Philippines, Pilipinas Buong orasEducation · Graduate of any 4-year course · Qualifications · Preferably with customer and incident management experience and willing to work on a 24/7 shift. · Duties and Responsibilities · Perform test and diagnosis of all reported complaints from Enterprise customers to identif ...
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Incident & Change Manager
5 araw ang nakalipas
Stealth Monitoring, Inc. Philippines, Pilipinas Buong orasStealth Monitoring is looking for talented individuals like you Be the next Incident & Change Manager. · We are looking for an Incident & Change Manager to oversee our company's hardware, software and computer networks. · IT Operations Manager responsibilities include implementin ...
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Capacity and Incident Manager
5 araw ang nakalipas
ING Business Shared Services B.V. Philippines, Pilipinas Buong orasOverview: · The Retail Banking Operations in ING's largest shared services organization (ING Hubs Philippines) is growing rapidly - delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experi ...
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Incident and Problem Management Officer
5 araw ang nakalipas
City Savings Bank Philippines, Pilipinas Buong orasRole Responsibilities · Your responsibilities will include: · Manage major incidents from identification to service restoration and closure · Drive the root cause analysis and produce the RCA documentation within SLA · Regular. professional communication on major incidents to int ...
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Transactions Monitoring Incident Management Business Analyst
5 araw ang nakalipas
ING Business Shared Services B.V. Philippines, Pilipinas Buong orasGlobal KYC Business Analyst (Transaction Monitoring) · You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation ...
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Systems Engineer
5 araw ang nakalipas
Techno Global Team Philippines, Pilipinas Buong orasAs our Systems Engineer,your skills in Desktop Support, Server Management and Customer Management will be a great value as you work together with our lively and goal-driven team. · Full Job Description: · Get access to cutting edge tools and technology and work with our MSP partn ...
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Electrical Engineering Manager
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Pilipinas Buong orasFast growing multinational company · Competitive salary and benefits · About Our Client · Our client is a fast-growing multinational company in the renewable energy sector. · Job Description · KEY RESPONSIBILITIES: · Develop, implement, and maintain best practice management proce ...
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Cybersecurity Analyst
5 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasDuties: · Support cyber defense functions to protect organizations from cyber security incidents that have potential · to cause negative impact. Analysts will demonstrate the functions below commensurate with the position: · . In-depth knowledge of cybersecurity concepts such as ...
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it security analyst
5 araw ang nakalipas
Lexmark Philippines, Pilipinas Buong orasJob Purpose/Mission/Summary · A Security Analyst will be part of a team that will continuously monitor for alerts, manages event queues, creates and/or triage'sxa0security incidents, and monitors the health of security sensors and endpoints. They will assist other Security Analys ...
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Technical Support Specialist
5 araw ang nakalipas
SGS (Malaysia) Sdn Bhd Philippines, Pilipinas Buong orasJob Description · Primary Responsibilities · Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 Support · Provide remote support for incidents and requests in support of the distributed end user devices (desktops, la ...
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TOC Manager
5 araw ang nakalipas
Curran Daly & Associates Philippines, Pilipinas Buong orasJob Description · JOB TITLE: TOC Manager · DEPARTMENT: Power and Operations · REPORTING TO: VP Power and Operations · JOB SUMMARY: · . Tower Operations Centre Manager's primary responsibility is to plan, organize, and manage staff · and overall operations to ensure stability ...
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Application Support
1 linggo ang nakalipas
Seven Seven Philippines, Pilipinas Buong orasCompany Description · Seven Seven is a global IT professional services firm, dedicated to providing top-notch tech professionals to Fortune 500 companies. With over 20 years of experience, we are a trusted partner in delivering high-quality IT solutions. · Role Description · This ...
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Security Incident Coordinator
5 araw ang nakalipas
Pax8 Philippines, Pilipinas Buong orasNo matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia. · Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We w ...
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Security Analyst
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Pilipinas Buong orasPioneer team · Flexible work arrangements · About Our Client · The company is a global industrial giant with a presence in over 80 countries. · Job Description · Monitor logs, triage alerts, and investigate potential security events / incidents in a timely manner · Perform real-t ...
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Operational Risk Specialist
5 araw ang nakalipas
MediCard Philippines, Inc. Philippines, Pilipinas Buong orasAt AIA weâve started an exciting movement to create a healthier, more sustainable future for everyone. · Itâs about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people ...
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SAP FICO Functional Support
5 araw ang nakalipas
Maxicare Healthcare Corporation Philippines, Pilipinas Buong orasResponsibilites · Perform resolution of problems and incidents within the service level agreement through monitoring of ITSM tool. · Ensure proper support for customer incidents and requests using functional, technical, and service knowledge. · Perform detailed analysis of comp ...
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Application Developer
5 araw ang nakalipas
Quess Philippines Philippines, Pilipinas Buong orasProject Role Description : Design, build and configure applications to meet business process and application requirements. · Must have Skills : COBOL, ControlM Administration, Amazon Web Services (AWS), Customer Service Management, Incident management, Mainframes · Good To Have S ...