Team Leader - Quezon City
1 buwan ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
Job Overview: · The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. · Duties and responsibilities · ●To manage the day–to-day planning, operation and problem-solving of a tea ...
2 araw ang nakalipas
This is an exciting and challenging new role focusing on process documentation, improvement, and training through effective and efficient highest quality of knowledge transfer and retention. · Client Management: Develop and execute against client specific account plans. · Manage ...
1 buwan ang nakalipas
Coordinate all organization's operations. Improve performance, productivity, efficiency and profitability through implementation of effective methods and strategies. · ...
2 linggo ang nakalipas
This Team Leader (Back Office) role will lead a team of agents ensuring efficient and effective operations within the back office setting for one of our biggest tech clients. · Minimum of 2 years of experience in a supervisory or team lead role within the shared services or BPO e ...
3 linggo ang nakalipas
Summary · Responsible for hiring, training, retaining and developing their respective team members. Responsible to lead the effective and profitable results for their team. Administers company policies, best practices and standard operating procedures to facilitate performance th ...
5 araw ang nakalipas
+Hiring, training and developing team members to lead effective results for the team. · Hire the right people and coach employees to be outstanding performers. · ...
1 buwan ang nakalipas
The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer programs during a designated shift. · This position will assist management with customer escalations and monitoring of critical processes. · ...
1 buwan ang nakalipas
We are looking for an experienced Team Leader to manage a team supporting UK financial customer service accounts. · Lead and manage a team handling financial/banking accounts · Monitor KPIs, productivity, and quality metrics · Analyze reports and performance data to drive improve ...
1 linggo ang nakalipas
Job Overview: · The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. · Duties and responsibilities · ●To manage the day–to-day planning, operation and problem-solving of a tea ...
2 araw ang nakalipas
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · If you're passionate about making a ...
1 buwan ang nakalipas
The Team Leader in Collections is responsible for supervising a group of collection agents to ensure they meet daily and monthly targets. · ...
1 buwan ang nakalipas
Imagine yourself going to work to provide the best customer experience for your clients through your team. · ...
1 buwan ang nakalipas
Manage and lead a high-performing team of customer service representatives providing guidance coaching and support Monitor team performance set objectives and implement strategies to continuously improve service quality and productivity Oversee the resolution of complex customer ...
1 buwan ang nakalipas
The Team Leader is responsible for managing Team Members within the Contact Centre to meet service level components and deliver a consistently superior customer experience. · To manage the day–to-day planning, operation and problem-solving of a team of agents. · Delivery of team ...
1 linggo ang nakalipas
We are currently seeking an experienced professional to join our team in the role of Team Leader - Operations. · ...
3 linggo ang nakalipas
This is an exciting and challenging new role focusing on process documentation, improvement and training through effective and efficient highest quality of knowledge transfer and retention. · ...
1 buwan ang nakalipas
Job Description · Job Overview: · The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. · Duties And Responsibilities · To manage the day–to-day planning, operation and problem ...
2 araw ang nakalipas
We are dedicated to doing things better than the day before, · and our exponential growth is living proof that we have stayed true to this ethos.Coordinate all organization's operations. · You will be responsible for improving performance, productivity, · efficiency and profitabi ...
2 linggo ang nakalipas
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. · Leads and supports the daily operations of a team of 15 Advocates; either virtually or in an office. · ...
2 linggo ang nakalipas
Job Overview: · The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. · Duties and responsibilities · ●To manage the day–to-day planning, operation and problem-solving of a tea ...
22 oras ang nakalipas
Ensures that the team and staff meet the account's productivity standards. Monitors call center and agent on-line ACD data, ensuring that the floor operations meet the standards set (KPIs) in periodic intervals for the shift. · ...
3 linggo ang nakalipas