Director GIRM Assurance Program - Quezon City, Metro Manila, Philippines

As a Customer Assurance Program Analyst you will be responsible for improving transparency coordination and customer confidence for escalated accounts participating in the Customer Assurance Program. · Consolidate and maintain tracking of CAP issues for the CAP accounts. · Identi ...

+ Develop and execute a comprehensive training and quality strategy aligned with the organization's goals and objectives. · + Design, implement, and continuously improve training programs for new hires and existing employees, · + Establish and maintain robust quality assurance pr ...

The CX Manager is responsible for cross-functional management of quality assurance and client experience improvement initiatives related to an innovative new program.The emphasis is on building a supportive environment that incorporates core values into daily job responsibilities ...

The Manager, Information Risk Assurance and Automated Control Testing is responsible for executing information risk assurance activities, with a strong focus on IT control testing and automation. · Perform Information Risk Management (IRM) assurance activities · Conduct IT contro ...

Digital solutions officer responsible for validating program requests ensuring clarity coding standards overseeing deployment monitoring performance troubleshooting issues coordinating with developers tracking resolving overdue pending tasks performing program performance audits ...

+The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives. The emphasis is on building an environment that is supportive of a Best-in-Class client centric culture. · ...

We are seeking a highly motivated and detail-oriented Quality Assurance/Trainer to join our growing Customer Service team. This role will be responsible for ensuring consistent quality in customer interactions across all channels (phone, email, chat, etc.) while also developing a ...

Quality assurance role for PHRN license holder with 1+ year experience in Appeals and Grievances workstreams. · ...

The WFM Training and Quality Manager is responsible for leading the development and execution of training programs. · The role ensures that WFM teams are equipped with skills knowledge tools to deliver accurate forecasts. · Design implement onboarding continuous learning programs ...

This is a full-time on-site role for a Quality Control Supervisor located in Quezon City. · Overseeing quality assurance processes · Monitoring production quality standards · Ensuring compliance with company and regulatory requirements · ...

The Customer Experience Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives. · The emphasis is on building an environment that is supportive of a Best-in-Class client centric culture and ensures Guides ...

+The WFM Training and Quality Manager is responsible for leading the development and execution of training programs and quality assurance initiatives across the Workforce Management function. · +Design and implement onboarding and continuous learning programs for WFM analysts, · ...

The QA Automation Engineer will work closely with IT Project teams, Business Partners, and Operations Partners to collaborate on product design and offer inputs on the testability of functional elements and product designs. · ...

The QA/QC Supervisor oversees implementation of quality assurance procedures on project sites. · Develops companys QA/QC manual. · Evaluates construction methods against quality plans. · ...

The USRN Associate Director will be responsible for managing multiple accounts in a BPO setting while supporting URAC accreditation and training programs. · ...

The Training Specialist will guide and monitor training in allocated processes and ensure that training deliverables targets are met. · ...

+Credit review and risk mitigation through comprehensive assessments and anomaly detection to facilitate data-backed decision-making and early risk identification. · + Conduct credit reviews utilizing advanced system reporting and data analytics for proactive oversight. · + Direc ...

Candidate should be a USRN with active and unrestricted license. Must have minimum of 3 years clinical experience. · ...

This role offers an excellent opportunity for growth and advancement in a collaborative and innovative environment. · ...

Candidate must be a USRN with active and unrestricted license, have minimum of three years of clinical experience, at least two years in a training and quality role in a BPO setting managing multiple accounts. · ...