Senior Customer Service Representative- Premium Healthcare - Quezon, Metro Manila

In this pivotal role CSRs respond to phone inquiries from health care professionals and assist them with the medication prior authorization process delivering straight forward administrative and/or other basic business services in Pharmacy Operations A successful candidate will b ...

+Provide exemplary customer service to healthcare clients and patients. · ...

We are seeking an experienced Recruitment Specialist to join our team at Sagility Philippines B.V. Branch Office. · This is a contract role based in Quezon City, Metro Manila. As a Recruitment Specialist, you will play a crucial part in our efforts to source and attract top talen ...

Manage 2-5 direct reports and 40+ Enablement staff members Lead quality performance coaching forums for specific call products Maintain and adapt to training model needs Comprehensive business knowledge to apply varying perspectives when developing solutions Create complex visual ...

This is a full-time on-site role for a Customer Service Representative at Sagility located in Quezon City. · Provide support and ensure customer satisfaction. · ...

This is a full-time on-site role for · a Customer Service Representative at Sagility located in Quezon City. As · a Customer Service Representative, your day-to-day tasks will involve providing support and ensuring customer satisfaction. · You will handle customer inquiries, res ...

We are hiring Call Center Agents across our Metro Manila sites to earn up to 28K monthly and receive a · 30K sign-on bonus.We ensure precise and transparent communication about healthcare services. · Promptly address customer concerns including billing issues insurance claims se ...

We are looking for a talented Customer Service Senior Representative to join our team in Quezon City providing exceptional customer service and support to valued clients. · Respond to inbound customer inquiries via phone email and chat providing friendly knowledgeable efficient s ...

We are looking for an analytical and detail‑oriented Workforce Management Real‑Time Analyst (RTA) to support a premium healthcare account. · Monitor real-time queues, SL, AHT, wait times, adherence, staffing, and shrinkage. · ...

We are hiring a customer service representative for premium accounts with competitive salary package and incentives. · ...

We are looking for an analytical and detail‑oriented Workforce Management Real‑Time Analyst (RTA) to support a premium healthcare account The ideal candidate has 2–3 years of experience in intraday management queue monitoring and WFM reporting ideally within a BPO or healthcare s ...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. · Leads and supports the daily operations of a team of 15 Advocates; either virtually or in an office. · ...

Communicate with customers through messaging platforms ensuring responses are clear courteous and solution-focused. · ...

Greet clients and create a high-end welcoming experience Manage bookings reschedules and payments Answer inquiries walk-ins calls chat Coordinate with therapists and keep the flow smooth Handle basic admin tasks no heavy sales no chaos · ...

This is an everyday opportunity to do your life's best work. · ...

As a Fuel Pricing Analyst at MicroSourcing, you will monitor fuel prices and market trends to stay informed about industry dynamics. You will analyze historical pricing data and sales trends to identify patterns and correlations. Your role includes developing and implementing pri ...

Monitor fuel prices and market trends to stay informed about industry dynamics competitor pricing strategies geopolitical factors affecting fuel prices Analyze historical pricing data sales trends identify patterns correlations opportunities for pricing optimization Develop imple ...

The Compensation and Benefits Specialist is responsible for accurate administration of employee compensation statutory benefits related HR processes ensuring full compliance with Philippine labor laws. · ...

The Compensation and Benefits Specialist is responsible for the accurate and timely administration of employee compensation, statutory and company-initiated benefits, and related HR processes. · Key Responsibilities · Process and manage semi-monthly payroll in coordination with F ...

The Customer Service Manager is responsible for managing a Medical Contact Center Operations team in a virtual environment. · • Engage and motivate a large team with diverse skills, responsibilities, and geographic locations to deliver Customer Centered service through a time of ...