- Customer obsessed and engaging communicators who enjoy working directly with the customer and a team
- Committed to owning customer issues from start to finish
- Keen problem solver that connects with each customer with compassion
- Capable of shaping the customer experience and efficiently troubleshooting challenges
- Able to think on their feet and be flexible with creating solutions for variety of personalities and customer types
- Willing to speak up when processes or procedures need adjustment; willing to try new approaches to everyday tasks and interactions
- Able to learn, retain, and solution on numerous legacy products
- Flexible to cross train in different functions of the business as needed
- Quick to assist fellow colleagues with subject matter questions and with navigating complex issues
- Interact with both Customers and Financial Professionals over the phone, fulfilling their service needs and troubleshooting issues
- Work on a highly collaborative team that spans function of the entire service experience
- Opportunities to effect changes on a developing service process and team
- Opportunities to learn back-office functions and assist with processing as needed
- Fast paced, dynamic environment
- Tiered promotional opportunities based on performance
- This is more than a contact center this is an opportunity to improve lives through financial wellness
- Each customer interaction is unique, and we value the opportunity each one brings. Our representatives work in a collaborative environment assisting customers over the phone, online, and through email. This can range from questions on basic contract information to conversations on complex financial decisions. Regardless, your mission remains the same; help customers make clearer decisions about their financial future. We cant promise it will be easy, but it will be time well spent establishing a career with an award-winning industry leader. If you think you have what it takes, apply now. You will gain skills and experience working on behalf of a dynamic industry leader in the Fortune 500 that will enhance your career.
- Financial services industry knowledge is a plus.
- College degree strongly preferred
- Strong people skills.
- Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center
- Must be able to learn & retain a large amount of technical information in a relatively short period of time.
- Must be receptive to detailed and frequent performance feedback.
- Proficiency with a keyboard and window-based applications, including Internet.
- Excellent oral and written communication skills.
- Ability to excel in a team environment, as well as work well independently.
- Organization and prioritization skills.
- Ability to think like the customer and financial professional, with a passion to deliver top quality service.
- The EWRS Team hours are 8:30am 6:00pm ET. Must have ability to work within these hours flexibly.
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Buod ng Trabaho: · Ang Customer Service Associate (CSA) ay responsable sa pagbibigay ng maayos, magalang, at epektibong serbisyo sa mga customer sa pamamagitan ng pagsagot sa kanilang mga katanungan, pagresolba ng mga concern, at pagtiyak ng positibong karanasan ng customer sa ku ...
Mandaluyong2 araw ang nakalipas
- Trabaho sa kumpanya
Vietnamese Customer Service Representative
Para lamang sa mga rehistradong miyembro
· Công ty chúng tôi đang tìm kiếm CS Việt Nam (Dịch vụ khách hàng) · Trình độ: · - Thông thạo tiếng Việt (Viết, Nghe, Nói) · - Thông thạo hoặc có thể nói hoặc hiểu ngôn ngữ tiếng Anh · - Hiểu văn hóa của người Việt Nam · - Lợi thế: Có kinh nghiệm về CS Việt Nam. · Lịch làm việc: ...
NCR, NCR, Philippines6 araw ang nakalipas
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Il rappresentante dei servizi clienti risponde alle domande dei clienti via telefono, email e chat. · Rispondere alle domande dei clienti via telefono, email e chat. · Fornire informazioni accurate sui prodotti e i servizi. · Risolvi le problematiche dei clienti in modo efficient ...
Quezon City1 buwan ang nakalipas
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Responsabile della risoluzione delle lamentele dei clienti. · ...
Cubao3 linggo ang nakalipas
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Responsabilidades: responder a consultas de clientes por teléfono, correo electrónico y chat. · ...
Cubao1 buwan ang nakalipas
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Representante de servicio al cliente. · Responder a consultas de clientes por teléfono, correo electrónico y chat. · Fornecer información precisa sobre productos y servicios. · ...
Makati1 buwan ang nakalipas
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Rispondere alle domande dei clienti via telefono, email e chat. · ...
Fort Bonifacio1 buwan ang nakalipas
- Trabaho sa kumpanya Remote na trabaho
Service Representative
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The overall objective of the Service Representative is to manage after sales service enquiries of white good products. · ...
Manila1 buwan ang nakalipas
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· Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-Time · Job Description: · We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time ...
Metro Manila, Philippines ₱600,000 - ₱1,800,000 (PHP) bawat taon3 araw ang nakalipas
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We're hiring Customer Service Representatives for select programs and will match you to the best-fit account based on your experience—no random placement. · Available Programs · Entry-Level Support – No work experience required | Up to ₱23,000 · Airline Customer Support – Minimum ...
Manila, Metro Manila1 buwan ang nakalipas
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Company Description · Pick and Click Flower Express is a leading online flower shop based in Manila, Philippines, known for its high-quality floral arrangements and exceptional customer service. Accredited and certified for reliability, the shop offers an extensive selection of l ...
Manila, National Capital Region ₱600,000 - ₱1,800,000 (PHP) bawat taon1 linggo ang nakalipas
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Earn up to $3,500 per month as a Customer Service Representative at Venture Smarter. · Answer incoming calls and emails from customers and respond to their questions and concerns · ...
Manila2 linggo ang nakalipas
- Trabaho sa kumpanya Remote na trabaho
Customer Service Representative
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We are looking for a Customer Service Representative to start immediately. · Duties and Responsibilities include but are not limited to: Manage inbound and outbound calls, Resolve customer concerns effectively and efficiently, · Build sustainable relationships and trust with cust ...
Manila, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon1 linggo ang nakalipas
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Customer Service Representative. Efficiently manage and respond to emails in our support inboxes and serve as a liaison between clients and technical support teams. · ...
Manila, NCR, Philippines2 linggo ang nakalipas
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· 360training · is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive l ...
Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon3 araw ang nakalipas
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We are seeking a friendly, detail-oriented, and solution-driven Customer Service Representative to join our team. · ...
Manila, Metro Manila, Philippines1 linggo ang nakalipas
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Handle inbound customer support tickets across email live chat messaging platforms Respond to product inquiries order management requests reward program questions Manage returns exchanges including warranty defect-related concerns Assist with tracking orders delivery status inqui ...
Metro Manila1 linggo ang nakalipas
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· Please whitelist the domains "" and "" with your email provider to make sure you get our emails. · Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ens ...
Manila, Philippines ₱310,000 - ₱630,000 (PHP) bawat taon3 araw ang nakalipas
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We are hiring for a client in the insurance and financial services sector seeking Customer Service Representatives to deliver professional efficient and customer-focused support across inbound communication channels. ...
Manila, National Capital Region, Philippines1 linggo ang nakalipas
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· Position: Customer Service Representative · Number of hours: __ hours/week · Schedule: PST · Tasks required: · Respond to customer inquiries via email, chat, and phone, ensuring prompt and accurate assistance. · Address customer concerns, troubleshoot problems, and provide eff ...
Manila, Metro Manila, Philippines ₱600,000 - ₱1,800,000 (PHP) bawat taon4 araw ang nakalipas
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+Join a dynamic team providing excellent customer service in a professional BPO environment. +Competitive salary up to 27K/month (depending on role and experience) +Night shift differential +Career development opportunities · Qualifications: High School Graduate (for P&C roles) ...
Manila, Metro Manila2 linggo ang nakalipas
Customer Service Representative - Manila - Seven Seven Global Services Inc
Paglalarawan
We are looking for people who are:
What You Can Expect:
What You Need:
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Mandaluyong
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Vietnamese Customer Service Representative
Para lamang sa mga rehistradong miyembro NCR, NCR, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Quezon City
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Cubao
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Cubao
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Makati
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Fort Bonifacio
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Service Representative
Para lamang sa mga rehistradong miyembro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Metro Manila, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Metro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, National Capital Region
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Metro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, NCR, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Metro Manila, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Metro Manila
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, National Capital Region, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Metro Manila, Philippines
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Customer Service Representative
Para lamang sa mga rehistradong miyembro Manila, Metro Manila