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    IT Technical Manager - Philippines, Pilipinas - Bank of the Philippine Islands (BPI)

    Bank of the Philippine Islands (BPI)
    Bank of the Philippine Islands (BPI) Philippines, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Responsibilities:

    Application Systems Maintenance

    • Monitors availability of application systems supported and ensures that the committed Service Level Agreements are met.
    • Performs incident and problem management for application systems supported and coordinates with required units and management as necessary.
    • Coordinates with business and vendor counterparts for planning, prioritization, and implementation of system requests for the supported applications.
    • Performs systems analysis, design, and development.
    • Provides guidance to the teams or personnel assigned in the performance of their functions for application support and maintenance.
    • Performs applicable reviews for system development and maintenance outputs.
    • Maintains an understanding and knowledge of the architecture and processes of the applications handled.
    • Provide subject matter expertise or technical knowledge regarding supported application systems to project teams and other units as necessary.

    Risk and Compliance Management

    • Ensures and monitors compliance of applications systems and related processes to the bank and ISG's policies standards, and procedures that are within the Lead Technical Manager's control.
    • Prepare status reports on the managed application systems as required.

    Vendor Management

    • Engages software and service providers' technical support teams in accordance with the maintenance support agreement.
    • Reviews and endorses software and service contracts to ensure that these are aligned with the bank's and ISG's policies and standards and provides maximum benefit for the bank.

    Administrative Responsibilities and Line Management

    • Undertakes regular evaluation of assigned personnel as required.
    • Conducts regular conversations with assigned personnel to facilitate performance improvements.
    • Ensures compliance of assigned personnel to the personnel policies and standards and escalates issues and concerns to the appropriate unit as necessary.
    • Ensures training and development of developers/analysts under the Lead Technical Manager's supervision.
    • Participates in process improvements of the bank and ISG.
    • Handles management of budgets and costs for items within the scope of control.

    Qualifications:

    • Graduate of a 4-year college degree in IT, computer science, or other IT-related courses.
    • Graduate of a 4-year college degree with significant training or related experience on related IT disciplines
    • At least 3 years in similar function
    • At least 5 years of experience in leading a technical team and in solutions delivery
    • Must have knowledge or experience in SDLC, COBOL, CICS, JAVA/VB, SQL Programming
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