Service Billing Coordinator - Taguig, National Capital Region
17 oras ang nakalipas
Paglalarawan ng trabaho
Setup
: Onsite
Location:
BGC Taguig
The Opportunity
:
We're looking for a highly organized and detail-oriented Service Billing Coordinator to join our
growing Service team. This role will report to the Director of Service Delivery and work closely
with multiple cross-functional teams including Accounting, Field Service, and Service
Coordinators. The ideal candidate thrives in a fast-paced environment and can juggle multiple
tasks while ensuring billing accuracy and timeliness.
Key Responsibilities:
• Prepare accurate service billing notes based on completed work orders, time and
materials, or service contracts
• Collaborate with Service Coordinators and Technicians to ensure work orders are closed
promptly and billing information is complete
• Review and verify technician notes, labor hours, and parts usage to ensure alignment with
job quotes
• Manage purchase orders (POs) related to service work, including documentation and
follow-up with OEMs and vendors
• Conduct regular billing audits to identify discrepancies or missed billable items and
implement corrective actions
• Track jobs with lost or unbilled revenue, analyze root causes, and recommend process
improvements
• Monitor open and aging work orders to avoid billing delays and proactively resolve
issues with the service team
• Collaborate with Finance and Service teams to ensure proper revenue recognition and
month-end close processes
• Assist with the setup and billing of service contracts, including recurring and milestone-
based invoicing
• Respond to customer billing inquiries in coordination with internal teams and ensure
timely resolution
• Maintain organized billing documentation to support audits and internal reviews
What You Bring:
• High school diploma or equivalent required; Associate's or Bachelor's degree in
accounting, business, or related field preferred
• 1+ years of experience in service billing, administrative support, or similar roles within a
service-based industry
• Familiarity with ERP and service platforms (e.g., Business Central, Salesforce, SAP,
NetSuite)
• Strong Excel and Microsoft Office proficiency
• Excellent time management and organizational skills
• Strong written and verbal communication skills
• Ability to work independently while collaborating effectively with cross-functional teams
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