Service Billing Coordinator - Bonifacio Global, Metro Manila
18 oras ang nakalipas
Paglalarawan ng trabaho
Embrace the innovation with iOPEX Technologies. Join our awesome # team
We are hiring for awesome professionals for our # team.
We're looking for a highly organized and detail-oriented Service Billing Coordinator to join our growing Service team. This role will report to the Director of Service Delivery and work closely with multiple cross-functional teams including Accounting, Field Service, and Service Coordinators. The ideal candidate thrives in a fast-paced environment and can juggle multiple tasks while ensuring billing accuracy and timeliness.
Responsibilities:
- Prepare accurate service billing notes based on completed work orders, time and materials, or service contracts
- Collaborate with Service Coordinators and Technicians to ensure work orders are closed promptly and billing information is complete
- Review and verify technician notes, labor hours, and parts usage to ensure alignment with job quotes
- Manage purchase orders (POs) related to service work, including documentation and follow-up with OEMs and vendors
- Conduct regular billing audits to identify discrepancies or missed billable items and implement corrective actions
- Track jobs with lost or unbilled revenue, analyze root causes, and recommend process improvements
- Monitor open and aging work orders to avoid billing delays and proactively resolve issues with the service team
- Collaborate with Finance and Service teams to ensure proper revenue recognition and month-end close processes
- Assist with the setup and billing of service contracts, including recurring and milestone based invoicing
- Respond to customer billing inquiries in coordination with internal teams and ensure timely resolution
- Maintain organized billing documentation to support audits and internal reviews
Qualifications:
- With at least 1-2 years of relevant experience in service billing, administrative support, or similar roles within a service-based industry
- Familiarity with ERP and service platforms (e.g., Business Central, Salesforce, SAP, NetSuite)
- Should be willing to work onsite on a shifting schedule in BGC, Taguig
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you'll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Send a message to | Yan & Krizia)
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