- Microsoft 365 Configuration: Set up and configure Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- User Account Management: Manage user accounts, licenses, and access permissions within Microsoft 365, including user provisioning and deprovisioning.
- Email Administration: Administer Exchange Online, including email routing, spam filtering, and mailbox management.
- Document Management: Oversee SharePoint Online and OneDrive for Business, including document libraries, permissions, and version control.
- Collaboration Tools: Manage Microsoft Teams for secure chat, file sharing, and online meetings.
- Security and Compliance: Implement security policies, data loss prevention, and compliance features within Microsoft 365 to protect sensitive data.
- Troubleshooting and Support: Provide technical support for Microsoft 365-related issues, including user assistance, problem resolution, and escalation to Microsoft support if necessary.
- Integration: Integrate Microsoft 365 with other systems and applications to enable seamless user experiences and data flow.
- Training and Adoption: Provide training to end-users and ensure effective adoption of Microsoft 365 services and features.
- License Management: Monitor and manage Microsoft 365 licensing to ensure cost-effectiveness and compliance.
- Backup and Recovery: Develop and maintain data backup and recovery strategies for Microsoft 365 services.
- Mobile Device Management: Implement and manage mobile device policies for security and productivity on mobile devices.
- Documentation: Maintain detailed documentation of configurations, procedures, and best practices related to Microsoft 365.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a Microsoft 365 Administrator or in a similar role.
- Strong knowledge of Microsoft 365 services, applications, and features.
- Familiarity with security and compliance features in Microsoft 365.
- Excellent problem-solving, communication, and teamwork skills.
- Relevant certifications such as MS-900 Microsoft 365 Fundamentals and AZ-900 Microsoft Azure Fundamentals would be an advantage.
- Strong knowledge of IT Service Management. ITIL V3 or V4 certification is preferred.
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Microsoft 365 Administrator - Makati, Pilipinas - Prov International (Philippines) Inc
Paglalarawan
Job Summary:The Microsoft 365 Administrator is responsible for the configuration, administration, and support of Microsoft 365 services, applications, and user accounts. This role ensures the effective use of Microsoft 365 tools to enhance productivity, collaboration, and communication across the organization.
Key Responsibilities:
