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Mandarin Bilingual
3 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasMandarin Bilingual Location: MandaluyongArticulates how own, team's or project's work adds value to the organization (client and/or Company).Suggests innovative and more effective ways to accomplish own tasks or overcome obstaclesGoes beyond immediate requests and activities to e ...
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Mandarin Bilingual
11 oras ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasMandarin Bilingual · Location: Mandaluyong · Articulates how own, team's or project's work adds value to the organization (client and/or Company). · Suggests innovative and more effective ways to accomplish own tasks or overcome obstacles · Goes beyond immediate requests and act ...
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Mandarin Bilingual
15 oras ang nakalipas
Neksjob Corporation Metro Manila, PilipinasTransaction Processing · Mandarin Bilingual / Transaction Processing · Salary Range: PHP /month · Location: Mandaluyong · Duties/Responsibilities: Articulates how own, team's or project's work adds value to the organization (client and/or Company). · Suggests innovative and ...
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Mandarin Bilinguals
1 araw ang nakalipas
Neksjob Corporation Metro Manila, PilipinasArticulates how own, team's or project's work adds value to the organization · Suggests innovative and more effective ways to accomplish own tasks or overcome obstacles · Goes beyond immediate requests and activities to ensure both own and related tasks are completed. · Prefer ...
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Mandarin Bilingual Customer Service
15 oras ang nakalipas
Nezda Technologies, Inc. Quezon City, PilipinasNezda Technologies Inc. is currently hiring Mandarin Bilingual Customer Service. · Salary: P32,000 - P45,000. · Target Start Date: ASAP · Qualifications: · At least College graduate. · With or without Call center experience. · Good to excellent communication skills (English and M ...
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Mandarin Bilingual Interpreter
6 araw ang nakalipas
Neksjob Corporation Pasig, PilipinasRESPONSIBILITIES: · - Responsible for the oral/written translation work of the Philippine call center project. · - Have good writing skills, strong language expression ability, accurate and fluent translation content. · - Spoken Chinese/English fluently, with standard pronunci ...
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Mandarin Bilingual Speaker
1 araw ang nakalipas
VCC Link Pasay, Pilipinas Buong orasWe are looking for Madarin Bilingual SpeakerQualifications:- SHS Graduates, College Graduates, and Undergraduates are Welcome to apply- At least 6 months of BPO Experience - Proficient in Writing and Speaking Mandarin LanguageCompensation: - Competitive Salary with allowances and ...
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Mandarin Bilingual Speaker
2 araw ang nakalipas
VCC Link Pasay, PilipinasWe are looking for Madarin Bilingual Speaker · Qualifications: · - SHS Graduates, College Graduates, and Undergraduates are Welcome to apply · - At least 6 months of BPO Experience · - Proficient in Writing and Speaking Mandarin Language · Compensation: · - Competitive Salary w ...
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AI Digital Manager for Business Operations Bilingual Mandarin
4 araw ang nakalipas
ABS Global Innovations Inc. Pasig, PilipinasDevelop and maintain Mandarin Chinese and English corpus standards to meet the requirements of the business, including preparing and proofreading Mandarin Chinese and English corpora for large model training in the project. · Establish connections, maintain relationships, and coo ...
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Mandarin / Japanese Bilingual Data Analyst - Ownership Data
5 araw ang nakalipas
S&P Global Manila, Pilipinas Paid WorkAbout theRole: Mandarin / Japanese Bilingual Data Analyst - Ownership Data · The Team: · The Public Ownership team within the Deals, Ownership and Institutional Profiles Cluster (DOI) is primarily responsible for Collection, Linking and maintenance of the shareholdings data for p ...
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Mandarin / Japanese Bilingual Data Analyst - Ownership Data
1 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout theRole: Mandarin / Japanese Bilingual Data Analyst - Ownership Data · The Team · The Public Ownership team within the Deals, Ownership and Institutional Profiles Cluster (DOI) is primarily responsible for Collection, Linking and maintenance of the shareholdings data for pu ...
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Senior Ops. Manager
6 araw ang nakalipas
GHS Inc. Pasig City, Pilipinas PermanentQUALIFICATIONS:- Minimum of 2 years in college, preferable a bachelor's degree- 3-5 years in an operational management role- Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)- Willing to work a flexible schedule, including nights and we ...
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BPO Senior Operations Manager
6 araw ang nakalipas
Manpower Core Group Inc. Pasig, Pilipinas PermanentJob title: Senior Operations Manager (Mandarin Bilingual)Start Date/s: ASAPWork Arrangement: 100% Onsite in Ortigas, ManilaSalary Package: up to 200K (depends on the experience)Qualifications:● Excellent verbal and written communication skills for supported Bi-lingual channel (Ma ...
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BPO Senior Operations Manager
6 araw ang nakalipas
Manpower Core Group Inc. Pasig City, PilipinasJob title: Senior Operations Manager (Mandarin Bilingual) · Start Date/s: ASAP · Work Arrangement: 100% Onsite in Ortigas, Manila · Salary Package: up to 200K (depends on the experience) · Qualifications: · ● Excellent verbal and written communication skills for supported Bi-ling ...
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Bilingual Customer Service Representative
6 araw ang nakalipas
Comrise Global Solutions Pasig, PilipinasFunctions & Job Responsibilities · Educates members, family, providers, and caregivers regarding benefits and plan options. · Provides follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution. Escalates appropri ...
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Senior Operations Manager
19 oras ang nakalipas
SmartBooks, Inc. Manila, Pilipinas PermanentQualifications: · - Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin) · - 3-5 years in an operational management role · - Minimum of 2 years in college, preferable a bachelor's degree · - Willing to work a flexible schedule, including n ...
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Customer Service Representative
6 araw ang nakalipas
Alphanumeric Systems Manila, PilipinasOverview · Alphanumeric is seeking candidates with a passion for customer service (bilingual English and Mandarin), who are able to problem-solve with a focus on strategic thinking. In this role, Commercial Support Specialists will be responding to commercial inquiries relating t ...
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Remote Recruiters
1 araw ang nakalipas
PrimeStaff Management Services Manila, Pilipinas Buong orasOur client, a global leader in outsourced omnichannel customer experience management, providing a wide range of solutions to enhance customer interactions for various industries. They specialize in delivering exceptional customer support, technical support, sales, and back-office ...
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Management
1 araw ang nakalipas
Aimsen Business Consultancy BGC, PilipinasJob Description (JD): · We are seeking a candidate with experience in hotel or catering management to oversee daily operations and enhance service quality. The ideal candidate will have experience managing Filipino employees, ensuring efficient task management and fostering a pos ...
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Transaction Processing Associate
6 araw ang nakalipas
Neksjob Corporation Pasay, PilipinasTransaction Processing · Mandarin Bilingual / Transaction Processing · Salary Package: PHP /month · Location: Mandaluyong · Duties/Responsibilities: Articulates how own, team's or project's work adds value to the organization (client and/or Company). · Suggests innovative a ...
Mandarin Bilingual - Quezon City, Pilipinas - Gratitude Philippines
Paglalarawan
Job Summary
Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate, I ensure member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.
Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action
Qualifications
High school diploma or equivalent, bachelor's degree preferred.
With or without experience as long as fluent in both Mandarin and English
currently residing in the Philippines
At least 2 years of customer service experience, preferably in healthcare management and/or a call center setting is an advantage
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations, preferred
Proficiency with Microsoft Office (Word, Excel, Outlook)
Responsibilities
Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution.
Escalates appropriate member issues to management or other departments as required.
Participates in member-calling projects as assigned by management to support the overall company goal of membership retention.
