- Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and upgrade computer components and software applications.
- Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA
- Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.
- Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement
- Install, configure, and update software applications on user devices.
- Troubleshoot and resolve issues related to operating systems and software applications.
- Collaborate with the IT team to deploy software updates and patches
- Assist in the setup and configuration of network devices, such as routers, switches, and access points.
- Troubleshoot network connectivity issues and assist in resolving network-related problems.
- Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site
- Implement and enforce security measures to protect systems and data.
- Educate end-users on best practices for security and data protection
- Maintain accurate records of hardware and software inventory.
- Document solutions to common issues for knowledge sharing.
- Preparation and submission of activity reports7.
- Conduct training sessions for end-users on basic IT procedures and best practices.
- Provide guidance to users on utilizing IT resources effectively.
- Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.8.
- Collaborate with the IT team to escalate and resolve complex issues.
- Communicate effectively with end-users, understanding their needs and providing timely solutions
- Minimum of [1-2] years of experience in providing onsite IT support.
- Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Proficient in troubleshooting hardware, software, and network issues.
- Strong knowledge of operating systems (Windows, macOS) and common software applications.
- Familiarity with basic network concepts and protocols.
- Experience with ticketing tool (preferably ServiceNow)
- Troubleshooting experience on MS O365 suite
- Incident and management knowledge.
- Excellent communication and interpersonal skills.
- Problem analysis and solving skills.
- Attention to details.
- Team Player.
- Planning and organizing.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.
- Ability to lift and carry computer equipment.
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IT Onsite Support
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Nityo Infotech Taguig, PilipinasQualifications: · • Minimum of [1-2] years of experience in providing onsite IT support. · • Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. · • Proficient in troublesh ...
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IT Onsite Support Specialist
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Avaloq Manila, Pilipinas Buong orasCompany Description · Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and s ...
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Microsourcing Philippines Inc Metro Manila / NCR, Pilipinas Buong orasJOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. · To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) includin ...
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Microsourcing Philippines Inc Metro Manila / NCR, Pilipinas Buong orasJOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. · To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including ...
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Training Admin Specialist
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Teleperformance Taguig, Pilipinas Buong orasJob Summary: · Receive and process training requests (i.e. organize and publish training schedules and rosters daily/ weekly/ monthly on company tools such as CCMs, TPnet, etc). · Review sign-up requests in TP-link and enroll in participants via Coursemill. · Manage logistics of ...
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Eviden Taguig, Philippines, Pilipinas Buong orasShift Schedule: Nightshift · Work Setup: Hybrid · Job Responsibilities: · Responsible for gathering / analyzing data, identifying requirements basis inputs from onsite teams and accordingly generating reports · Designing and implementing reporting systems based on specific needs ...
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Service Desk
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VCC Link, Inc. Taguig, Philippines, Pilipinas Buong orasWe are currently hiring for Service Desk to be based in BGC, Taguig. · Qualifications · Must have at least 18 months Service Desk/Technical Support experience · Completed at least 1st year in college · Amenable to work onsite and can do shifting/night shift schedule · ...
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Help Desk Specialist
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IT BY DESIGN Taguig, PilipinasJob Description · Desktop operating system maintenance, troubleshooting, and diagnosis · Desktop connectivity troubleshooting · Application installation and support · Printer installation and support · Client VPN installation and support · O365 Administration Support · Desk ...
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IT Service Desk
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Trinity Workforce Solutions, Inc. Taguig, Pilipinas Buong orasIT Service Desk · Requirements: · At Least 18 Months Service Desk/ TSR Experience in a BPO setting · Completed 1st Year in College · Hard Core Tech Support & Troubleshooting for computers · Excellent communication skills · Amenable to work on a night and shifting schedule · ...
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Culinary Intern
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CloudEats Taguig, Philippines, Pilipinas Buong orasResponsibilities · • Providing support to the Product Development team on the research & development process of CloudEats brands and products · • Assisting in food samplings and events · • Handling weekly inventory checks · • Assisting in the creation of Recipe Cards · • Developi ...
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Call Center Agent in Taguig
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METACOM Philippines, Taguig, Pilipinas Buong orasAre you excited about providing top-notch support to customers We're in search of an energetic team player to join us as a Technical Support Representative in the bustling heart of BGC, Taguig. · If you've completed at least 2 years of college, have a solid 3 months of experience ...
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Dayshift Local Account
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Metacom Taguig, Philippines, Pilipinas Buong orasAre you excited about providing top-notch support to customers We're in search of an energetic team player to join us as a Technical Support Representative in the bustling heart of BGC, Taguig. · If you've completed at least 2 years of college, have a solid 3 months of experience ...
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Java Software Engineer
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Collabera Digital Taguig, Philippines, Pilipinas Buong oras· Qualifications · 3-5 years of experience in Java Development (Spring boot) · With experience in Microservices. (Containerization and DevOps is a plus) · Amenable to work 2-3x/week onsite in BGC Taguig / Dayshift Schedule. · Responsibilities · Build and maintain application ser ...
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SAP RE-Onsite-Up to 180K-BGC
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weSource Management Consultancy Firm Taguig, Philippines, Pilipinas Buong orasWe are looking for SAP RE for our client located in BGC · Salary: Up to 180K · Schedule: Dayshift · Set-up: Onsite · Key Responsibilities:Responsible for the design, creation, testing, and documenting of new and amended programs from supplied specifications in accordance with agr ...
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Customer Service Representative
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Neksjob Philippines Taguig, Philippines, Pilipinas Buong orasWe are seeking a dynamic Customer Service Representative for our Tech Services Account, responsible for providing exceptional support to clients, troubleshooting technical issues, and ensuring timely resolution. The ideal candidate should possess strong communication skills, tech ...
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Culinary Intern
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CloudEats Philippines, Taguig, Pilipinas Buong orasResponsibilities: · Providing support to the Product Development team on the research & development process of CloudEats brands and products · Assisting in food samplings and events · Handling weekly inventory checks · Assisting in the creation of Recipe Cards · Developing video ...
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Fresh Graduate for Call Center Agent
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Ascentpro OPC Philippines, Taguig, Pilipinas Buong orasOpen for new Fresh graduates (2023 to present) · Without or with work experience · Willing to work onsite (Taguig City) · Take customer calls and provide accurate, satisfactory answers to their queries and concerns · De-escalate situations involving dissatisfied customers, offeri ...
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Sales Engineer
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APASI Taguig, PilipinasCompany Description · APASI is a distributor of reliable and quality-proven products from well-established global companies. Since its establishment in August 2001, APASI has expanded its product line and customer base in the Philippines by representing global companies such as N ...
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Senior Accounts Payable Associate
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Eviden Taguig, Pilipinas Buong orasShift Schedule: Nightshift · Work Setup: Onsite · Job Description: · such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into the financial system. · all vendor correspondence via pho ...
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Salesforce Developer
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Aumtrend Taguig, Philippines, Pilipinas Buong orasSalesforce Developer - Job Description · Salary: up to 150k · Location: BGC, Taguig · Work setup: Onsite · Shift: Day Shift · Resposibilities: · Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend · Salesforce to support business requirements, · Q ...
IT Onsite Support - Taguig, Pilipinas - ETeam PH
Paglalarawan
:Job Description:
We are looking for a motivated Junior IT Support Specialist to provide technical assistance and support for our internal clients.
The ideal candidate will have a strong passion for technology, excellent problem-solving skills, and the ability to communicate effectively with internal clients and team members.
This role will involve troubleshooting hardware and software issues, installing and configuring computers systems, and providing timely technical support to ensure the smooth operation of our internal clients' IT infrastructure.
Key Responsibilities:
1.
End-User Support:
2 Hardware Maintenance:
3 Software Support:
4 Network Support:
5 Security:
6 Documentation:
User Training:
Collaboration:
Qualifications:
Working Conditions: