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    Educational Support Specialist - Philippines, Pilipinas - Tutor Me LA LLC

    Tutor Me LA LLC
    Tutor Me LA LLC Philippines, Pilipinas

    1 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    This job is fully Remote Clear English communication skills required.

    Responsibilities

    • The Educational Coordinator is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service
    • Actively support Tutor Me Education Regional Operations
    • Provide outstanding academic services to students and their families
    • Operate seamlessly in a virtual operating environment
    • Maintain Tutor Me Education operating standards including people, financial, and academic standards
    • Ensure delivery of programs and initiatives for our students and school district partners
    • Meet operational excellence standards
    • Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
    • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
    • Manage virtual tutoring sessions
    • Monitor all students' academic progress
    • Help ensure flawless execution of programs and initiatives
    • Manage your own time in compliance with company and regulatory requirements
    • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
    • Other responsibilities - as required by the business
    • Relish building relationships with students and their families
    • Dedicated to meeting the expectations and requirements of internal and external customers
    • Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

    Requirements

    Qualifications
    • Time management, planning, and prioritization
    • Ability to organize and manage multiple responsibilities successfully
    • Exhibits professional and approachable demeanor
    • Ability to prioritize and focus on key objectives, which may change from month to month
    • Effective communications both in virtual environments
    • Proficient in using all communication media including in person, phone, and video
    • Ability to build engagement and trust in virtual relationships, whether with customers or with team members
    • Works Well With Others
    • Learning agility - able to adapt to changes in work environment by changing behaviors as required
    • Able to acquire new skills as required
    • Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
    • Ability to manage remote teachers
    • Ability to work independently
    • High tolerance for ambiguity
    • Bachelor's Degree required
    • 2-3 years progressive career growth
    • Experience working in a virtual operations and team environment
    • Bilingual in English and Spanish beneficial
    • Proficient in Microsoft Office and Google applications

    Benefits

    Fully Remote

    PTO

    Etc.
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