Helpdesk Operator - Pasay, Metro Manila
1 buwan ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
The Helpdesk Operator will be responsible for resolving client problems and queries effectively and in a timely manner. They will monitor all issues reported to the Helpdesk and ensure clients are regularly updated on the status of their queries. · Resolve client problems, querie ...
1 buwan ang nakalipas
+Job summary · We are looking for a Helpdesk Operator to join our team. · +ResponsibilitiesResolve client problems, queries, and complaints effectively and in a timely manner. · Monitor all issues reported to the Helpdesk and ensure clients are regularly updated on the status of ...
1 buwan ang nakalipas
As a Helpdesk and Content Operator at MicroSourcing, you will provide customer and technical support across the Cobber product suite, including ticketing, troubleshooting, and user assistance. · ...
1 buwan ang nakalipas
As a Helpdesk And Content Operator, you will provide first-level support across the Cobber product suite, including ticketing, troubleshooting, and user assistance. · ...
1 buwan ang nakalipas
· Location: Makati · Work Setup: Onsite · Schedule: Dayshift · Requirements: · Startup BPO operations · Will manage 10HC Helpdesk Support · At least 5 years experience as Technical Operations Manager (BPO) · Knowledgeable with Payment eco system, cybersecurity, tech support and ...
2 araw ang nakalipas
Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...
1 buwan ang nakalipas
· Position Description: · Lead and oversee daily helpdesk operations to ensure timely issue resolution · Supervise, coach, and support helpdesk staff to maintain service quality · Monitor ticket queues, SLAs, and performance metrics · Act as escalation point for complex technica ...
15 oras ang nakalipas
Lead daily helpdesk operations to ensure timely issue resolution supervise coach and support helpdesk staff monitor ticket queues SLAs and performance metrics act as escalation point for complex technical issues identify and implement process improvements for efficient support de ...
1 buwan ang nakalipas
Lead and oversee daily helpdesk operations to ensure timely issue resolution. · ...
1 buwan ang nakalipas
Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...
1 buwan ang nakalipas
Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...
1 buwan ang nakalipas
· Position: Helpdesk Operations Manager (Makati) | Onsite · Location: Makati · Schedule: Dayshift · Details: · This is a startup BPO operation. · The selected OM will be responsible for overseeing a 10-member Helpdesk Support team (Wave 1) · Qualifications: · Minimum of 5 yea ...
15 oras ang nakalipas
Healthcare Helpdesk Operations Team Lead
Para lamang sa mga rehistradong miyembro
The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · Apart from operations experience, the ideal candidate should also have Workforce Management (WFM) experience. · ...
2 linggo ang nakalipas
Healthcare Helpdesk Operations Team Lead
Para lamang sa mga rehistradong miyembro
The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · This role manages daily operations, monitors SLA performance, handles incident and request workflows, and works with stakeholders to improve o ...
2 linggo ang nakalipas
Healthcare Helpdesk Operations Team Lead
Para lamang sa mga rehistradong miyembro
+The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · ...
2 linggo ang nakalipas
Assistant Manager, Learning Technologies and Systems
Para lamang sa mga rehistradong miyembro
The Assistant Manager for Learning Technologies & Systems supports the daily operations of the Learning Experience Platform. · Work with the Learning Technologies Manager on system design updates, · Create simple and clear communication materials, · ...
1 linggo ang nakalipas
Troubleshoots via the phone hardware and network operating problems. · ...
3 linggo ang nakalipas
We are looking for an IT Helpdesk Technician to join our team at TSA Group. The successful candidate will be responsible for providing technical support and assistance to end-users, troubleshooting issues with computer hardware and software, and working closely with other teams t ...
1 buwan ang nakalipas
Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution. · ...
1 buwan ang nakalipas
Finance Systems and FP&A Support Analyst
Para lamang sa mga rehistradong miyembro
We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · System administration · Provide administrative support for company's finance systems, including user access ass ...
3 linggo ang nakalipas