Helpdesk Operator - Pasay, National Capital Region

The Helpdesk Operator will be responsible for resolving client problems and queries effectively and in a timely manner. They will monitor all issues reported to the Helpdesk and ensure clients are regularly updated on the status of their queries. · Resolve client problems, querie ...

Provides customer service by answering incoming service requests via phone chat email online requests from all business units on facility-related issues. · Generates and dispatches service request work orders for completion by vendors. · Schedules conference rooms and audio visua ...

As a Helpdesk and Content Operator at MicroSourcing, you will provide customer and technical support across the Cobber product suite, including ticketing, troubleshooting, and user assistance. · ...

As a Helpdesk And Content Operator, you will provide first-level support across the Cobber product suite, including ticketing, troubleshooting, and user assistance. · ...

Makati based Helpdesk Operations Manager required for a startup BPO operations role. · ...

Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...

Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...

Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...

Lead daily helpdesk operations to ensure timely issue resolution supervise coach and support helpdesk staff monitor ticket queues SLAs and performance metrics act as escalation point for complex technical issues identify and implement process improvements for efficient support de ...

Lead and oversee daily helpdesk operations to ensure timely issue resolution. · ...

This is a startup BPO operation. · Minimum of 5 years experience as a Technical Operations Manager in a BPO setting · Familiarity with the payment ecosystem cybersecurity technical support and product service development · ...

Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise coach and support helpdesk staff to maintain service quality Monitor ticket queues SLAs and performance metrics Act as escalation point for complex technical issues Identify and implement proce ...

The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · Apart from operations experience, the ideal candidate should also have Workforce Management (WFM) experience. · ...

The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · This role manages daily operations, monitors SLA performance, handles incident and request workflows, and works with stakeholders to improve o ...

+The Helpdesk Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services. · ...

Troubleshoots via the phone hardware and network operating problems. · ...

Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution. · ...

We are looking for an IT Helpdesk Technician to join our team at TSA Group. The successful candidate will be responsible for providing technical support and assistance to end-users, troubleshooting issues with computer hardware and software, and working closely with other teams t ...

The finance systems and FP&A support analyst will report directly to the FP&A and executive projects manager. · Provide administrative support for company's finance systems, including user access assistance (e.g., password resets and account lockouts) in coordination with Payroll ...

We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · System administration · Provide administrative support for company's finance systems, including user access ass ...