Expert - Operations Support - Davao
1 linggo ang nakalipas
Job Description
As a Network Operations Center Engineer specializing in Fault/Incident Management, your role is crucial in monitoring, acknowledging, and resolving network alarms, incidents and outages. You will be responsible for creating fault tickets, performing first-line troubleshooting escalating incidents as necessary updating ticket statuses and implementing changes activities based on schedule quality standards. Your role involves providing timely information on incident status resolving complaints collaborating with support groups team leaders to ensure efficient incident resolution network stability.++Your role includes managing the day-to-day operations of our Network Operations Center NOC including proactive monitoring incident resolution performance analysis while also contributing to automation initiatives configuration management CI CD pipeline support.+
+Your position requires a deep understanding of network fundamentals protocols tools along with hands-on experience in scripting automation. You will be handling critical incidents high-pressure environment continuously optimizing network performance contributing scalable operational solutions.
Paglalarawan ng trabaho
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Mga katulad na trabaho
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1 linggo ang nakalipas
As a Network Operations Center Engineer specializing in Fault/Incident Management, your role is crucial in monitoring, acknowledging, and resolving network alarms, incidents, and outages. · ...
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