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Customer Service Representative
1 linggo ang nakalipas
Neksjob Philippines Philippines, Central Visayas, Pilipinas Buong orasNeksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to brid ...
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Customer Service Representative
1 linggo ang nakalipas
StaffWiz LLC Philippines, Central Visayas, Pilipinas Buong orasJob Description · Ensure customer satisfaction and provide customer support · Responding promptly to customer inquiries · Providing feedback on the efficiency of the customer service process · Maintaining a positive, empathetic, and professional attitude toward customers always · ...
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Customer Service Representative
1 linggo ang nakalipas
YourMembership Philippines, Central Visayas, Pilipinas Buong orasCommunity Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our ...
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Customer Service Specialist
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XTS BPO Philippines, Central Visayas, Pilipinas Buong orasCompany Description · XTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offi ...
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Customer Service Coordinator
1 linggo ang nakalipas
Dover Business Services Central Visayas, Philippines, Pilipinas Buong orasSummary Description: · The Coordinator, Customer Experience is the front-line point of contact of our customers who needs to get a quote, order some parts and follow up on an order. He/She provides the best support by researching the issue and providing the best solution possible ...
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Customer Service Representative
1 linggo ang nakalipas
YourMembership Philippines, Central Visayas, Pilipinas Buong orasCommunity Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our ...
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Customer Service Rep
2 linggo ang nakalipas
Teradyne Central Visayas, PilipinasResponsibilities · Duties / Essential Functions: · Create and add courses to the Catalogue for Programming and Maintenance Training. · Provide customer assistance for training class registration, tuition fee payment and certificate of training completion. · Process student tui ...
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Customer Service Coordinator
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Dover Business Services Philippines, Central Visayas, Pilipinas Buong orasSummary Description: · The Coordinator, Customer Experience is the front-line point of contact of our customers who needs to get a quote, order some parts and follow up on an order. He/She provides the best support by researching the issue and providing the best solution possible ...
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Customer Service Representative
1 linggo ang nakalipas
Neksjob Philippines Philippines, Central Visayas, Pilipinas Buong orasAs a Customer Service Representative for Home Security Accounts, you will be responsible for providing exceptional support to customers, addressing inquiries, resolving issues, and ensuring their peace of mind through effective communication and problem-solving in the realm of ho ...
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Customer Service Representative
1 linggo ang nakalipas
Neksjocorporation Philippines, Central Visayas, Pilipinas Buong orasSeeking a highly motivated and empathetic Customer Service Representative for a Healthcare Account, responsible for providing exceptional support to clients, addressing inquiries, and navigating healthcare-related issues with professionalism and efficiency. The ideal candidate sh ...
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Customer Service Representative
1 linggo ang nakalipas
Select VoiceCom Philippines, Central Visayas, Pilipinas Buong orasSVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Customer Service Representatives to start ASAP · Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our ...
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Customer Service Agent
1 araw ang nakalipas
Neksjob Philippines Cebu, Pilipinas Buong orasAs a call center agent, you will be the first point of contact for customers, providing customer satisfaction and professional assistance and utilizing excellent communication skills. · QUALIFICATIONS? · HS Grad (old curriculum) or SHS Grad · At least 1 year Customer Service Expe ...
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Customer Service Representative
1 araw ang nakalipas
Neksjob cebu, PilipinasHIRINGCustomer Service Representative · Location: CDO · Accounts: · Telecommunication (WOS) · Retail (WOS) · Retail (WAH) · Hotel and Services · Educational (WOS) · Job Description: · As a Customer Service Representative, you will be the primary point of contact for our customers ...
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Customer Service Representative
1 linggo ang nakalipas
Neksjob Philippines Philippines, Central Visayas, Pilipinas Buong orasDuties/Responsibilities · Job Descriptions: · Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. · QUALIFICATIONSat least hs grad · at least 13 months call cente ...
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Customer Service Representative
1 linggo ang nakalipas
TORCH Solutions Philippines, Central Visayas, Pilipinas Buong orasLet's make the Summer Productive · Qualifications · At least senior high school graduate. · With good to excellent ENGLISH communication skills. · Must be flexible to work any schedule. · Must be fully vaccinated. · Can start ASAP. · Compensation · Basic Salary: Up to 18,000 · 10 ...
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Customer Service Representatives
1 araw ang nakalipas
Neksjob cebu, Pilipinas ContractWe are looking for Customer Service Representatives · Minimum Qualifications: · ✓ At least High School Graduate (Old Curriculum) · ✓ We accept Non-BPO / No BPO experience with excellent communication skills. · ✓ Fresh Graduates are accepted here. · ✓ With BPO experience is an adv ...
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Customer Service Agent
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Neks Job Philippines cebu, Pilipinas Buong orasYour day-to-day in a nutshell: · Answering incoming calls from customers · Resolving customer inquiries/requests · Ensuring customer requests are handled in an appropriate and timely manner · Utilizing various client-based tools and applications for customer management and servic ...
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Customer Service Agent
1 araw ang nakalipas
Neksjob Philippines Cebu, PilipinasCall center agent - CEBU SITE · Salary: 15k · Duties/Responsibilities: · Responsibility Includes responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding the organization's ...
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Customer Service Representative
1 linggo ang nakalipas
PMAXGlobal Philippines, Central Visayas, Pilipinas Buong orasA customer service representative is responsible for a variety of activities related to patient queries and concerns. Their primary tasks include understanding what a patient needs by interviewing him and listening to his/her concerns. They then ensure that the patient gets those ...
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Customer Service Representative
1 araw ang nakalipas
Talent Outsourcing Channel Solutions Cebu, PilipinasProvide excellent customer service to existing clients · Answer customer support calls · Update client database whenever necessary · Promote other products & services whenever necessary · Job Qualifications: · - With or without call center experience · - High school diploma or e ...
Bengali Sales or Customer Service - Central Visayas, Pilipinas - Interactech Solutions Inc.
Paglalarawan
Job Type
On site. Willing to relocate to Sihanoukville Cambodia
Benefits
Net Salary:
USD 500 per month and USD 550 after probation
Paid training
Accommodation, Transportation, and meals provided
20 Days Service Incentive Leave
Air-ticket allowance of USD 800
Performance Bonus
Overtime pay
Health Insurance up to USD 500
Working Permits and Working Visa are company expenses
An Ideal Candidate
Must be fluent in Bengali, plus intermediate or basic English, spoken and written.
Must have experience in customer service of at least 6 months. Experience in voice accounts/sales is not required but it's a huge plus.
Must possess a positive attitude and can take constructive criticism, be coachable and show willingness to learn.
Must be computer literate, can operate basic MS Office suite and has an acceptable typing speed (35 or above)
Must be a capable multi-tasker and flexible, willing to work in shifting schedules including graveyard shift.
Job Responsibilities And Duties
Handles customer inquiries through Live Chat, Email, Outbound Call and Telegram in a professional manner.
Assesses customer's issues and takes appropriate actions to ensure that customer's needs are satisfied.
Coordinates with other teams based in different locations that share similar objectives.
Be proactive and take the initiative to explore and learn the products that we offer.
Understands standard operating procedures and delivers service that is according to the quality standards set by the Company.
Escalates system anomalies and general issues faced by customers to the relevant party promptly.
Requests for information at the start and end of the process through Live Chat, outbound calls, emails, and other authorized communication tools such as Telegram.
Complete logs, records, and daily shift handover reports.
Performs other functions and special projects as assigned by immediate Supervisor or Senior Agent.
