- Experienced in troubleshooting software
- Provide good customers service and best resolution for the customer inquiries.
- Always deliver professional customer service to customers, especially during any instances of emotional strain.
- Quickly and easily navigate multiple websites and takes initiative to prioritize, manage, and complete projects.
- At least college level
- Require 2 or more years of relevant work experience
- With Technical experience (Software)
- Experience working in customer service (BPO Industry)
- Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
- Excellent verbal and written communication, organization and follow up skills
- Ability to work effectively within a fast-paced, deadline-driven environment
- Market-Competitive Compensation
- Generous Allowances and Benefits
- Quarterly Performance Bonus
- Flexible Planned Paid Time Off
- Annual Leave Credit Conversion
- Medical Insurance
- 2 Dependents' HMO Coverage (UPON EMPLOYMENT)
- Dental Coverage
- Comprehensive Life Insurance
- Casual Environment
- Purpose Driven Culture
- Work-life Balance
- Passionate about Community Involvement
- Equal Opportunity Employer
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Paglalarawan
Community Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,200+ employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that's a great perk). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we're looking for great employees to join us
As part of our continuous growth, we are seeking for a CUSTOMER SERVICE REPRESENTATIVE to join our power team
DUTIES AND RESPONSIBILITIES
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Good People, Doing Good Things
Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And we look forward to you being part of our story
At Community Brands, a great company awaits you...