Real Time Analyst - Manila, National Capital Region
1 linggo ang nakalipas
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Mga katulad na trabaho
We re looking for a Real Time Analyst to monitor communicate and make changes that positively affect the real time performance of our team members. · ...
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The real-time analyst is responsible for monitoring and analyzing call center data to maintain optimal service levels. · ...
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Qualifications · Bachelor's degree in any field. · Minimum of 2 years' experience as a Real-Time Analyst or Process/Product Specialist across multiple support channels (email, phone, chat). · 3+ years of experience handling customers within a call center environment with a strong ...
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As a member of the Customer Service & Support department and part of the Operations Enablement - WFM group which is responsible for the contact centers across Thomson Reuters. The Real Time Analyst is primarily responsible for managing the daily workflow and usage of resources fo ...
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We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. · ...
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The Company · Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes ...
2 araw ang nakalipas
Real Time Analyst · As a member of the Customer Service & Support department and part of the Operations Enablement - WFM group which is responsible for the contact centers across Thomson Reuters. The Real Time Analyst is primarily responsible for managing the daily workflow and ...
2 araw ang nakalipas
The Real Time Analyst is a member of the Customer Service & Support department and part of the WFM Center of Excellence which is responsible for the contact centers across Thomson Reuters. · The Real Time Analyst is primarily responsible for managing the daily workflow and usage ...
1 linggo ang nakalipas
The Real-Time Analyst will monitor, analyze and enhance daily staff resources and call handling on a real-time basis. They serve as point of contact for concerns with real-time staffing needs. · Maintain expected occupancy, service levels handle time abandon rate and ASA. · Add o ...
4 linggo ang nakalipas
In this opportunity as Real Time Analyst, you will monitor daily schedule adherence, manage resources efficiently to meet service level goals. · ...
1 linggo ang nakalipas
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). We are broadening our vision beyond diabetes to empower people to take control of health. · Monitor live operational performance across multiple lines of business t ...
1 buwan ang nakalipas
We're Acquire BPO, and we're happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. · Intraday Management. · Root Cause Analysis. · Contingency Mitigation. · Crisis Liaiso ...
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The Dexcom Corporation is looking for a Real-Time Analyst to monitor live operational performance and make data-driven decisions. · ...
1 buwan ang nakalipas
This role involves monitoring analysing enhancing daily staff resources call handling in real time maintaining expected occupancy service levels handle time abandon rate ASA making decisions for correction of any related issues providing reporting including Service Level updates ...
1 buwan ang nakalipas
As a member of the Customer Service & Support department and part of the Operations Enablement - WFM group which is responsible for the contact centers across Thomson Reuters. The Real Time Analyst is primarily responsible for managing the daily workflow and usage of resources fo ...
1 linggo ang nakalipas
The Company · Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. ...
1 linggo ang nakalipas
Job Responsibilities · Analyze and investigate operational data to provide insights and interpretations within defined expertise areas. · Perform historical analysis of performance metrics to identify trends, patterns, and root causes related to call volumes, intra-day behavior, ...
1 araw ang nakalipas
We are seeking a Real-Time Analyst to serve as a primary layer for live operations across our Operations Team.This role is designed for a highly autonomous forensic operator who can independently maintain queue stability... · ...
2 linggo ang nakalipas
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. · Support process by managing transactions as per required quality standards · Fielding all incoming hel ...
1 linggo ang nakalipas