- To perform all actions with respect to the specific workplace instructions.
- To capture and follow up of tasks in the tool Service Now and/or via a general (shared) mailbox.
- To realize various checks/controls on signatures, evidence, dates for release of funds in lending contracts following specific rules.
- To navigate in several ING tools to look for the needed information or encode results of needed checks.
- To execute and/or monitor sample controls ex-post following the specific rules.
- To give validation for release of funds after having made all necessary checks.
- To perform in life management tasks according to the specific rules (i.e., rate review, update data by encoding in the back-end system, etc.).
- To contact Belgian Business clients and or ING colleagues/stakeholders via specific structured email-templates to give them information or request for information.
- To perform analysis of received documents according to workplace instructions and update the back-end systems accordingly.
- To react appropriately and escalate to the lead and/or to SPOC ING BE when checks are not OK, when doubt, when issues.
- To formulate proposals for improvement.
- To ensure compliance with the rules and procedures that are prescribed by Risk and Compliance.
- Bachelor's Degree of any business-related course
- Proficiency in English (Nice to have other languages in scope of the provided service, i.e. Dutch, French)
- Good analytical and communication skills
- At least 1-2 years in-depth experience in loan operations (back office) particularly with general banking knowledge
- Fast learner, self-starter and can work effectively with minimal supervision.
- Accuracy, attention to detail
- Willing to work on mid or night shifts, Philippine holidays and render overtime as needed.
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Analyst - Philippines, Pilipinas - ING Business Shared Services B.V.
Paglalarawan
Job level description
Education / level and field of study
Work experience / Professional knowledge: in detail when specialist function