Japanese-speaking Quality Analyst - Taguig, Metro Manila

The Quality Analyst monitors evaluates and improves quality processes transactions or customer interactions to ensure compliance with client requirements internal standards and servicelevel agreements SLAs. · ...

This is an exciting opportunity to join Access Healthcare Services Manila, Inc. as a Quality Analyst in our dynamic Healthcare BPO team. · ...

Be a Quality Leader in a High-Impact Life Insurance Program. · ...

The Quality Analyst is responsible for ensuring high service standards through transaction monitoring, · performance analysis, · and continuous quality improvement initiatives.Solid understanding of Quality functions with proven experience · in a Quality role. · ...

The Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. · ...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions assigned. · ...

+We are seeking a Quality Analyst to join our growing team in Taguig City. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of customer service and accuracy in our medical claims processing operations. · +Perform quality assurance checks on med ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience. · ...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. · Uphold Sutherland's reputation through rigorous auditing of teammate call transactions, adhering to the agreed-upon percent ...

Primary responsibility is to conduct quality monitoring to identify and remediate opportunities guided by Compliance and Quality standards. · ...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions assigned. · The Quality Analyst role encompasses the following critical responsibilities:Uphold Sutherland's reputation through rigorous a ...

We are looking for a detail-oriented Quality Analyst to join our client's Customer Care team. · In this role, · you will monitor,evaluate,and enhance the quality of Back Office and Voice support processes. · ...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. · The Quality Analyst role encompasses the following critical responsibilities: · Uphold Sutherland's reputation through rigo ...

This position involves completing transaction evaluations and attending calibration sessions. The Quality Analyst role entails upholding Sutherland's reputation through rigorous auditing of teammate call transactions.Meticulously oversee and manage performance in terms of service ...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls emails chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experien ...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities: ...

The Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards,policies,and healthcare regulations. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · At Acquire Intelligence, our mission i ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help comp ...

We are looking for a detail-driven and analytical Quality Analyst to help elevate service excellence across our Back Office and Voice Support operations. · Conduct quality audits of Back Office tickets and Voice interactions received via email and calls · Ensure end-user satisfac ...

Conduct quality monitoring to identify and remediate opportunities guided by Compliance and Quality standards. · ...