- Must have at least one year tenure in his/her current role
- Meet expectations of BSC rating of 3 (Meet all expectations)
- Must not be currently enrolled in the Performance Improvement Program
- Must not be under any Disciplinary Action (DA) for the past 12 months
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WFM Real Time Analyst/ MIS
8 oras ang nakalipas
TASQ Staffing Solutions Mexico, PilipinasCompany Overview · Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring ...
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Lead - Real Time Analyst (Palayan - Work on Site)
2 araw ang nakalipas
SUTHERLAND GLOBAL COLLECTION SERVICES LLC Tarlac City, Pilipinas Buong orasJob Description · Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - RTA. We are a group of driven and hard-working individuals. · If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succe ...
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wfm/rta/mis
1 araw ang nakalipas
V-Call Center Link (VCC Link), Inc. Clark, Pilipinas Permanent· • Working knowledge and technical understanding of Workforce Management principles and calculations (COPC). · • 3 years call center experience working as a Workforce Analyst or its equivalent. · • Interface effectively and professionally with all levels of management both inte ...
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Data Analyst
6 araw ang nakalipas
Owens Asia Mabalacat, Pilipinas Buong orasLOCATION: Owens Asia, Inc. is located at ,+Inc./@ , ,261m/data=3m11e34m53m41s0x3396ed780e09eb37:0x59f36925cca4e8bb8m23d d ?hl=enJOB DESCRIPTION: As a Data Analyst, the candidate should have the ability to analyze, transform and build meaningful reports and visualizations that wil ...
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Financial Analyst
2 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Financial Analyst · Job Type: Full - Time · Location: On-site | San Fernando, Pampanga · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With ...
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Billing Analyst
2 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Billing Analyst · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence ...
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Accounts Payable Analyst
2 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Accounts Payable Analyst · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to e ...
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Senior Billing Analyst Job Description
1 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Senior Billing Analyst · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to exc ...
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Accounts Recievable Analyst
1 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Accounts Recievable Analyst · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment t ...
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Senior Financial Analyst
1 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Senior Financial Analyst · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to e ...
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Accounting Supervisor
8 oras ang nakalipas
MCI San Fernando, PilipinasPampanga, PH · Full-Time · Job Title Accounting Supervisor · Job Type Full - Time · Location On-site | San Fernando, Pampanga · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. ...
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Finance Supervisor
2 araw ang nakalipas
MCI San Fernando, PilipinasPampanga, PH · Full-Time · Job Title Finance Supervisor · Job Type Full - Time · Location On-site | San Fernando, Pampanga · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. Wit ...
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Collections Data Scientist
1 araw ang nakalipas
Mass Markets San Fernando, PilipinasPosition Overview · Job Title: Collections Data Scientist · Job Type: Full - Time · Location: Philippines · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to ...
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Senior Finance Analyst
2 araw ang nakalipas
Pilmico Central Luzon, PilipinasCompany Description · Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to ...
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Senior Finance Analyst
2 araw ang nakalipas
Pilmico Central Luzon, Pilipinas Buong orasCompany Description · Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to ...
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Customer Service QA Specialist
2 araw ang nakalipas
Ventra Health Central Luzon, Pilipinas Buong orasVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Vent ...
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IT Support
1 araw ang nakalipas
Macrologic Diversified Technologies Inc. Central Luzon, PilipinasCompany Description · Macrologic Diversified Technologies Inc. is an innovative IT company with cutting-edge capabilities across primary industries. Macrologic offers a wide range of applications and strategies to address any client's needs, utilizing a Systems Integration model. ...
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Regulatory Asset Base Analyst
1 araw ang nakalipas
Subic Enerzone Corporation Olongapo, PilipinasCompany Description · Subic Enerzone Corporation operates the distribution systems of the Subic Bay Freeport Zone, covering Zambales and Bataan. · Role Description · This is a full-time on-site role for a Regulatory Asset Base Analyst located in Olongapo. The Regulatory Asset Bas ...
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Senior Software Engineer
2 araw ang nakalipas
RCX Philippines Malolos, PilipinasAble to work and blend with a team or as an individual responsible for developing and maintaining websites and system portals. · Attending and contributing to company development meetings. · Monitoring the technical performance of internal systems. · Collaborate to solve issues/b ...
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Financial Analyst
2 araw ang nakalipas
MCI Central Luzon, PilipinasPampanga, PH · Full-Time · Job Title Financial Analyst · Job Type Full - Time · Location On-site | San Fernando, Pampanga · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With ...
WFM Real Time Analyst - Angeles, Pilipinas - Universal Access and System Solution Inc.
Paglalarawan
Job Overview:
WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.
They are responsible for preparing and managing staffing and scheduling to ensure that a sufficient amount of staff is available to perform all required tasks.
They also assess staffing levels daily, and monitor attendance and schedule adherence.The Real Time Analyst role also involves producing daily reports of staff members' attendance and performance for the human resources department, which is being used to determine whether employees are effectively utilized, or to develop strategies to recruit qualified staff.
It also includes generating regular and ad-hoc reports on a variety of of KPI's and Customer Service metrics, including daily agent statistics and skill group/call type statistics; analyzing data to identify trends, issues, and opportunities, and uncovering levers impacting these issues, and developing recommendations for improvement.
Qualifications: