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Ayala Alabang

    Fullstack Support Engineer - Alabang, Pilipinas - Essilor Shared Services Philippines Incorporated

    Essilor Shared Services Philippines Incorporated
    Essilor Shared Services Philippines Incorporated Alabang, Pilipinas

    1 linggo ang nakalipas

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    Contract
    Paglalarawan
    Duties and Responsibilities


    • Position can be remote and required to work in US time zones.
    • Address level 3 support issues with some guidance from the core team.
    • Troubleshoot and update software components using JavaScript (ES6+), Microsoft .NET Core, and SQL Server.
    • Perform database updates using SQL to address customer configuration issues.
    • Work with onshore and offshore resources on an agile team.
    • Participate in Agile activities including estimation, standups, grooming, sprint planning and retrospectives.
    • Comfortable updating Jira user stories and tasks to reflect the status of sprint work.
    • Submit pull requests, handle code merges, and facilitate software releases.
    • Troubleshoot and own defects identified by the QA team and customers.
    • Nurture a culture of team excellence with openness, transparency, close collaboration, and a willingness to learn.
    Core Qualifications


    • 2+ years of Microsoft .NET with C# as the primary language
    • 2+ years of SQL Server
    • 1+ years HTML, CSS, and JavaScript.
    • 1+ years Git, Github
    • 1+ years Agile software development
    • Willing to learn new patterns and technologies.
    • Knowledge of good software practices (testing, version control, and concepts such as DRY).
    • Knowledge of web fundamentals (HTTP, response codes, REST, calling APIs).
    • Knowledge of .NET best practices (SOLID principles, Dependency Injection, Unit testing).
    • Strong English communication skills.
    Education Qualifications


    • Professional Certification is a plus
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