Telco CSR – DTV Streaming - Porac, Pampanga

Para lamang sa mga rehistradong miyembro Porac, Pampanga, Pilipinas

1 buwan ang nakalipas

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Job summary

Handle inbound voice calls from customers regarding DTV streaming services assist with account inquiries billing concerns subscriptions and service upgrades provide technical support for streaming issues such as login problems buffering device compatibility and connectivity troubleshoot and resolve customer concerns efficiently while ensuring a positive customer experience accurately document call details customer interactions and resolutions in the system follow company policies procedures and quality standards meet or exceed performance metrics including call handling time customer satisfaction attendance upsell or recommend relevant products services when appropriate.

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