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    Customer Relations Officer/ San Antonio Makati/ 16k-25k - Dempsey Resource Management Inc

    Dempsey Resource Management Inc
    Dempsey Resource Management Inc Makati, Pilipinas

    1 araw ang nakalipas

    Dempsey Resource Management, Inc. background
    Paglalarawan

    Qualifications:

    • Bachelor's Degree in Business Management / or equivalent
    • Excellent Customer Service and Interpersonal Skills
    • Possess active listening skills with a keen attention to details
    • Must be hardworking, honest and responsible
    • At least one (1) year working experience in related field
    • With good oral and written communication skills

    Job Summary:

    • Focusing on growing and developing new business.
    • Establishes productive and professional relationships with key personnel (stakeholder and executive
    sponsors) in assigned customer accounts.


    • Coordinates the involvement of company personnel, including support, service, finance, logistics,
    production and other management resources, in order to meet account performance objectives and

    customers' expectations.


    • Proactively leads a joint company-strategic account planning process that develops mutual
    performance objectives, financial targets, and critical milestones including customer quarterly

    performance review.

    Process customer requirements on a timely manner based on company standard procedure and

    customers' expectations.


    • Leads solution development efforts that best address customer needs, while coordinating the
    involvement of all necessary company personnel.


    • Communicate clear progress of weekly/monthly/quarterly initiatives to internal stakeholder on forecast
    management and account progress report.


    • Assist with high sensitivity request or issue escalations as needed.
    • Other responsibilities which may be assign by immediate superior.
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