ITSM Specialist – Help Desk Advanced - Muntinlupa

+ITSM Specialist & CMDB Management role with Hybrid work setup in Alabang Muntinlupa. · +Help Desk Advanced (HDA) · Configuration Management Database (CMDB) · +Bachelor's degree in IT, Computer Science, or related field ...

Primarily responsible for customer interaction and management of infrastructure services. Answers inbound customer requests and assists with maintenance of customer service SLAs. · Primarily responsible for customer interaction and management of infrastructure services · Answers ...

This role is responsible for advanced technical support and mentorship within the service desk team. By handling escalated incidents, implementing service improvements, and providing consistent, high-quality support across the organisation. · Act as the escalation point for compl ...

We're looking for a friendly and organized Virtual Patient Care Coordinator to support a U.S.-based physical therapy client. · ...

Help Desk Advanced team operations oversee and ensure timely resolution of incidents and service requests. Implement ITIL best practices for Incident, Request, and Problem Management. · ...

Oversee day-to-day operations of the Help Desk Advanced team ensuring timely resolution of incidents and service requests Implement ITIL best practices for Incident Request and Problem Management Monitor SLA compliance and escalate issues as needed Maintain and update CMDB record ...

This is an ITSM Specialist role responsible for overseeing day-to-day operations of the Help Desk Advanced team ensuring timely resolution of incidents and service requests. · ...

+h2>Job summary · The ITSM Specialist is responsible for managing and optimizing IT Service Management processes. · ...

This is a Service Desk Analyst position responsible for overseeing day-to-day operations of the Help Desk Advanced team and implementing ITIL best practices. · ...

Responds to communications from guests, travel agents and referral networks concerning reservations arriving by mail, telephone, telex, cable or through a central reservation system. · ...

Serve as the initial contact for IT support via phone email chat or ticketing system. Provide clear guidance and step-by-step solutions to end users. · ...

Answers and responds to inbound calls or electronic requests from end-users regarding products and technical issues. Creates and documents all support cases via calls and service tickets from the user community into the service desk ITSM tool. · Applies skills to resolve all tech ...

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. · ...

Job summary · We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. · ResponsibilitiesAnticipate and address client needs an ...

We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. · Anticipate and address client needs and concerns proactively, · Sche ...

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. · ...

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The Operation Manager owns end-to-end service delivery across Tier 1 to Tier 3 teams.You will lead the Team Leads (T1T3), standardize and improve operational processes, and ensure that SLAs, · CSAT,and quality targets are consistently met. · ...

The purpose of this position is to provide a general and subject-specific information service to library users including in-depth assistance to undergraduate postgraduate students researchers and academic staff · The provision of a subject-specific information service and in-dept ...

We don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the bou ...