Quality Analyst l Onsite l Giga Tower - Metro Manila

This job revolves around data gathering analyzing and presenting data to support business operations and decision making Will ensure that performance metrics trends and insights are accurately reported to management and clients therefore the person in this role should be prepared ...

The Quality Analyst will be responsible for monitoring, evaluating, and analyzing customer interactions across various channels (e.g., calls, emails, chat) to ensure adherence to company policies, service standards, · ...

The Job description states that we are looking for customer service advisors who must have excellent English communication skills. · ...

A deal desk quality assurance professional is needed to ensure high-quality transactions and processes in an enterprise SaaS/B2B environment. · Bachelor's Degree · Two years experience in Enterprise SaaS/B2B industry, deal desk, quote-to-cash sales operations · ...

Must have excellent English communication skills. Should be at least 18 years old. Must have completed high school, Senior High Graduate, 2 years Vocational Graduate and/or atleast two years in college in any field. · ...

Bachelor's Degree required. · Salesforce case management experience · 3+ years in a deal support role within a tech environment · ...

The position requires a bachelor's degree, 2+ years of experience in Enterprise SaaS/B2B Industry, deal desk, Quote to Cash, sales operations, excellent communication skills and proficiency with Google and Microsoft Office products. · ...

We are looking for a Deal Analyst Team Lead to lead and manage our deal support team. · ...

A Team Leader with experience in HELPDESK is required for a Hybrid position at Giga Tower. · Bachelor's Degree · 36+ months of Overall Service Desk experience · ...

We are hiring a Team Leader for our Helpdesk team. The ideal candidate should have 36+ months of Overall Service Desk experience, 3-4 years Team Lead Experience or People Management Experience, excellent written and verbal communications skills (English), ability to follow throug ...

Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast paced environment. · ...

The job requires a Team Manager to support global operations for the client and manage team leads in Manila and other locations. · ...

The job requires at least 2 years experience as a Real Time Analyst handling customers within a call center environment and maintaining the highest levels of customer satisfaction. · ...

Bachelor's degree in Computer Science or related field. Minimum of · 2 years' experience in manual / API testing and TestRail tool. · ...

Job summaryQualifications:Minimum of 6 months BPO experience for SHS graduates / 2 years in college with no back subjects · ...

Join us and Be Cognizant. Competitive Salary & Benefits – Earn well while enjoying great perks. Career Growth – Clear paths for promotions and skill development. · ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. · ...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. · ...

PetSure Services Incorporated (PSI) is a Philippine-based outsourcing solutions provider focused exclusively on the global pet insurance and pet care industry. · ...

Review and analyze program performance to determine program needs Approve personnel activities concerning hiring training development and performance management Provide written performance appraisals Act when necessary as a problem solving escalation point for Supervisors and fro ...