BPO HR Manager - Pasig, Metro Manila, Philippines
3 araw ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
Req ID: · 352054 · NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. · We are currently seeking a BPO Manager to join our team in M ...
1 linggo ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts ensuring SLA compliance quality excellence cost efficiency and client satisfaction. · This role leads multiple teams drives performance improvement manages client relationships and ensures ...
2 buwan ang nakalipas
PRIMARY DUTIES AND RESPONSIBILITIES: · Project- manages the smooth roll out of courses at the location. · Work on areas identified for improvement based on feedback received about the quality of the training programs. · To ensure confidentiality, integrity and availability of all ...
1 linggo ang nakalipas
Company Description · TSA Group is Australia's leading specialist in customer experience (CX) consultancy and services. We are dedicated to transforming how brands interact with their customers by combining local expertise with sophisticated CX technology. Our focus is on creatin ...
1 linggo ang nakalipas
Company Description · TSA Group is Australia's leading specialist in customer experience (CX) consultancy and services. We are dedicated to transforming how brands interact with their customers by combining local expertise with sophisticated CX technology. Our focus is on creatin ...
1 linggo ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts ensuring SLA compliance quality excellence cost efficiency and client satisfaction This role leads multiple teams drives performance improvement manages client relationships and ensures reg ...
2 buwan ang nakalipas
We are hiring for passionate and talented Performance Excellence Lead/Manager. Our people enjoy some amazing perks, · check out a few below: Competitive salary package Exciting employee engagement activities Stability Continuously getting pioneer accounts Learning sessions every ...
1 buwan ang nakalipas
We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Responsible for end-to-end service delivery of assigned client accounts, ensuring SLA compliance, quality excellence, cost efficiency, and client satisfaction. · This role ...
1 buwan ang nakalipas
The role is expected to communicate with Client, understand their requirements and concerns, transfer the work from Client into Transcosmos and form a new operation team. · This role will own the client's BPO portfolio including manage transition project of Financial Assistant s ...
1 linggo ang nakalipas
We are looking for an Operations Manager who has passion in providing strong leadership for the operation in supporting the company. · ...
1 buwan ang nakalipas
We're looking for a BPO Quality Manager to join our team at Enshored. As a BPO Quality Manager, you will be responsible for developing and implementing effective quality control processes. You will communicate with stakeholders and business directors to ensure that all relevant c ...
1 buwan ang nakalipas
The BPO Quality Manager is responsible for developing and implementing effective quality control processes to meet stakeholder needs and requirements. · Understand the stakeholder's need and requirements to develop an effective quality control process. · Communicate all relevant ...
1 buwan ang nakalipas
The BPO Operations Manager is responsible for leading daily operations to ensure service delivery excellence accurate staffing forecasts and optimal performance through real-time data analysis. · This role drives operational efficiency by translating live performance data into ac ...
3 linggo ang nakalipas
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may i ...
1 linggo ang nakalipas
What you'll be doing · Manage and lead a team of contact centre supervisors and agents to ensure efficient and effective operations · Monitor and analyse key performance metrics to identify areas for improvement and drive continuous optimisation · Develop and implement operationa ...
6 araw ang nakalipas
What you'll be doing · Lead and manage a team of customer service and sales representatives, providing coaching, training and performance management to drive consistently high levels of service · Monitor and analyse key operational metrics to identify areas for improvement and im ...
2 araw ang nakalipas
The BPO Application Manager role involves creating a CRM roadmap in alignment with business goals and collaborating with other teams to ensure continuous development of CRM functionalities. · Create the CRM's roadmap in alignment with business goals. · Plan and oversee CRM develo ...
1 buwan ang nakalipas
+Job summary · Becoming part of Enshored means joining a team that is dedicated to helping clients achieve their business goals. As the BPO Quality Manager, you will be responsible for developing and implementing quality control processes that meet stakeholder needs. · ...
1 buwan ang nakalipas
Bachelor's Degree required. 5 years solid experience as HR manager in BPO company. · ...
1 buwan ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts, · ensuring SLA compliance, quality excellence, cost efficiency, · and client satisfaction.Own day-to-day operational performance of assigned BPO account(s) · Ensure achievement of SLAs, KP ...
2 buwan ang nakalipas