BPO IT Manager - Pasay, National Capital Region
6 araw ang nakalipas
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Mga katulad na trabaho
Company Description · TSA Group is Australia's leading specialist in customer experience (CX) consultancy and services. We are dedicated to transforming how brands interact with their customers by combining local expertise with sophisticated CX technology. Our focus is on creatin ...
6 araw ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts ensuring SLA compliance quality excellence cost efficiency and client satisfaction This role leads multiple teams drives performance improvement manages client relationships and ensures reg ...
1 buwan ang nakalipas
We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Responsible for end-to-end service delivery of assigned client accounts, ensuring SLA compliance, quality excellence, cost efficiency, and client satisfaction. · This role ...
3 linggo ang nakalipas
Req ID: · 352054 · NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. · We are currently seeking a BPO Manager to join our team in M ...
5 araw ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts ensuring SLA compliance quality excellence cost efficiency and client satisfaction. · This role leads multiple teams drives performance improvement manages client relationships and ensures ...
1 buwan ang nakalipas
The BPO Manager is responsible for end-to-end service delivery of assigned client accounts, · ensuring SLA compliance, quality excellence, cost efficiency, · and client satisfaction.Own day-to-day operational performance of assigned BPO account(s) · Ensure achievement of SLAs, KP ...
1 buwan ang nakalipas
Work as an HRBP Manager in a hybrid setup with occasional onsite presence in MOA Pasay. · ...
2 linggo ang nakalipas
We are hiring for passionate and talented Performance Excellence Lead/Manager. Our people enjoy some amazing perks, · check out a few below: Competitive salary package Exciting employee engagement activities Stability Continuously getting pioneer accounts Learning sessions every ...
1 buwan ang nakalipas
· About the Position: Workforce Manager (MOA Pasay) | Onsite · Work Arrangement: 100% Onsite · Location: MOA Pasay · Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) · Responsibilities: · - Develop monthly, daily, ...
2 oras ang nakalipas
· Position: Workforce Manager (MOA Pasay) | Onsite · Work Setup: 100% Onsite · Work Location: MOA Pasay · Work Schedule: Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program) · Responsibilities: · Develop monthly, daily, and interval foreca ...
3 araw ang nakalipas
The role is expected to communicate with Client, understand their requirements and concerns, transfer the work from Client into Transcosmos and form a new operation team. · This role will own the client's BPO portfolio including manage transition project of Financial Assistant s ...
6 araw ang nakalipas
Responsibilities: · Facilitate the development of agent performance by conducting individual coaching sessions · Evaluate interactions (phone, chat, and/or e-mail) every week for all team members to identify and prioritize agent strengths and developmental opportunities · Communi ...
1 linggo ang nakalipas
Job Title: Sales Manager – Global BPO & Niche Services · (Australia and NZ) · Sales Leader responsible for closing complex outsourcing deals and building predictable revenue pipelines in Australia and New Zealand · Location (Offshore) · - Philippines or India or South Africa (rem ...
20 oras ang nakalipas
The BPO Application Manager role involves creating a CRM roadmap in alignment with business goals and collaborating with other teams to ensure continuous development of CRM functionalities. · Create the CRM's roadmap in alignment with business goals. · Plan and oversee CRM develo ...
1 buwan ang nakalipas
We are looking for an Operations Manager who has passion in providing strong leadership for the operation in supporting the company. · ...
1 buwan ang nakalipas
The BPO Operations Manager is responsible for leading daily operations to ensure service delivery excellence accurate staffing forecasts and optimal performance through real-time data analysis. · This role drives operational efficiency by translating live performance data into ac ...
2 linggo ang nakalipas
The BPO Quality Manager is responsible for developing and implementing effective quality control processes to meet stakeholder needs and requirements. · Understand the stakeholder's need and requirements to develop an effective quality control process. · Communicate all relevant ...
3 linggo ang nakalipas
What you'll be doing · Manage and lead a team of contact centre supervisors and agents to ensure efficient and effective operations · Monitor and analyse key performance metrics to identify areas for improvement and drive continuous optimisation · Develop and implement operationa ...
1 oras ang nakalipas
PRIMARY DUTIES AND RESPONSIBILITIES: · Project- manages the smooth roll out of courses at the location. · Work on areas identified for improvement based on feedback received about the quality of the training programs. · To ensure confidentiality, integrity and availability of all ...
5 araw ang nakalipas
· About the job: HR Manager (Ortigas) | Onsite · Work Setup: 100% Onsite · Schedule: shift · Location: Ortigas · Non-negotiables: · At least 3 years' experience as HR Manager in a BPO setup · Must have experience with end-to-end talent acquisition for both volume and support lea ...
2 araw ang nakalipas