- List Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, business analysis, task, and workflow analysis
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low- level information to general understanding
- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and support the delivery of the following artefacts as needed: (Functional requirements (Business Requirements Document)
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Work independently with users to define concepts and under direction of project managers
- Support and develop requirement specifications according to standard templates using natural language
- Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
- Be the liaison between business units, technology teams and support teams.
- Continuous customisation and development
- Develop reports and dashboards
- Develop and implement training for users
- Communicate future Salesforce releases and enhancements
- At least years' experience in Business Analyst role
- Advanced MS Office Tools (Word, Excel, Project, PowerPoint, Visio, Outlook)
- Tertiary Qualification (preferred)
- Experience and exposure working with Salesforce SAAS
- Experience working in and presenting with/to C-Suite Stakeholder group
- Understanding and experience of Project Management and Agile principals / best practices (e.g., SAFE AGILE, Prince II, PMBOK)
- Experience with supporting both purchased and in-house developed software and hardware applications
- Experience in creating Business Requirements and associated project materials
- Friendly close-knit environment and positive company culture
- Birthday leave
- Flexible working arrangements (including work from home)
- Relaxed dress code
- Mentoring and professional development
- Modern offices conveniently located near public transport
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IT Business Analyst
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Business Analyst - Philippines, Manila, Pilipinas - CXC
Paglalarawan
Introduction:About CXC
CXC have been operating in the contingent workforce management industry since 1992. Today, CXC continues to lead the way by enabling both corporations and individual consultants to adapt to today's high-performance work environment.
Our team comes from a diverse mix of backgrounds, experiences, and industries. The common bond among all of us is our commitment to helping individuals and organisations achieve more from the world of contracting.
We are committed to cultivating a culture of continuous learning at CXC. We pride ourselves on offering competitive remuneration, flexible working hours and ongoing training and development for all our employees. We instill a collaborative and dynamic working environment allowing the team to always stay curious and be agile.
Description:
What You'll Be Doing
Requirement Gathering
Who We're Looking For