Workforce Forecasting and Capacity Planning Analyst - Manila
2 linggo ang nakalipas
Job summary
The Workforce Forecasting Analyst will manage global seat allocation for agents, consolidate data across all programs, analyze gathered data to ensure utmost accuracy and work with WFM Delivery on centralized reporting.
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Qualifications
- Minimum 2 years of experience in MIS/WFM role.
- Experience in extracting data from CMS and other reporting platforms.
Paglalarawan ng trabaho
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