Business Analyst I - Iloilo, Philippines, Pilipinas - iQor (Philippines), Inc.

Paglalarawan

Job Summary:

Performs data aggregation and reporting activities in areas of a Business Unit that are key to its success.

Responsibilities:

• Defines and documents customer business functions and processes.
• Develops and documents business and processes, functions and procedures handle multiple and parallel projects.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Tracks and fully documents changes for functional and business specifications writes detailed universally understood procedures for permanent records and for use in training.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes assists in the preparation of proposals to develop new systems and/or operational changes.
• Plans, organizes and conducts business process reengineering/improvement projects.
• Researches, analyzes and makes recommendations on administrative, management and procedural practices and other complex business problems analyzes, evaluates and integrates business processes and procedures.
• Researches and prepares statistical reports using data from various data bases and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
• Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.
• Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments.
• Performs other duties as assigned.

Skills Requirements:

• 1-2 years of experience in business process analysis, change management, large group facilitation, and/or major analytical or research studies.
• Ability to perform duties independently under general, minimal supervision within specific assignments.
• Demonstrated ability to apply creative thinking in the development of business processes.
• Effective oral and written communication skills for both management and employees.
• Ability to form effective and cooperative working relationship.
• Troubleshooting and analytical skills.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration, Materials Logistics Management or related field preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.