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    IT Software Specialist - Parañaque, Pilipinas - Sonak Corporation

    Sonak Corporation
    Sonak Corporation Parañaque, Pilipinas

    1 linggo ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Responsibilities:

    • Provide expertise in relevant software modules. Investigate and diagnose issues, leveraging system knowledge and troubleshooting techniques.
    • Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications.
    • Provide timely resolution of bugs or escalation to higher support levels as needed.
    • Analyze recurring incidents to identify underlying problems.
    • Conduct root cause analysis and determine corrective actions.
    • Implement permanent fixes or workarounds to prevent future occurrences.
    • Document known errors and maintain a knowledge base for reference.
    • Review and assess proposed changes to software systems.
    • Coordinate with CTO to evaluate change impact and risks and suggest resolutions.
    • Implement approved changes following change management procedures.
    • Manage user access and roles within each software.
    • Provide training and guidance to end-users on system usage, best practices, and troubleshooting techniques.
    • Manage relationships with third-party vendors and service providers for specialized support and maintenance.
    • Other duties that may be assigned

    Qualifications:

    • Two (2) or more years' experience in any SAP product is required
    • SAP Programming experience is a plus
    • A bachelor's degree in computer science, information technology or any other related course
    • Analytical, result-oriented, team player, fast learner and dynamic
    • Can work with minimum supervision
    • Working knowledge in information security and data protections
    • Ability to apply security control in translating technical design to coding
    • Thorough; demonstrates attention to detail and accuracy
    • Willing to learn the full cycle of S4hana and configurations
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