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Job Description · About Xerox Holdings Corporation · At Xerox, we make work, work For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial serv ...
Cebu ₱420,000 - ₱900,000 (PHP) bawat taon21 oras ang nakalipas
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SmartWorks, a division of Harris Utilities, has been serving the utility industry in North America and the Caribbean for 40+ years. We're on a mission to unlock the value of the Smart Grid for utilities and their customers. · We're looking for an experienced Support Analyst to jo ...
Cebu ₱240,000 - ₱600,000 (PHP) bawat taon5 oras ang nakalipas
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About Xerox Holdings Corporation · For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace ...
Cebu4 araw ang nakalipas
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Responsibilities · May handle any of the following: · general accounting · fixed assets · inventory · cost accounting · Job Requirements · The candidate must be a graduate of a Bachelor of Science in Accountancy or Management Accounting. · Work experience in general accounting or ...
Cebu ₱1,800,000 - ₱3,600,000 (PHP) bawat taon1 araw ang nakalipas
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Job Description · About Xerox Holdings Corporation · For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the ...
Cebu1 araw ang nakalipas
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Summary: · As a Product Owner, you will be responsible for driving the vision for the product by acting as the voice of the customer. Your typical day will involve shaping and managing the product roadmap and backlog, ensuring that the product team consistently meets client needs ...
Cebu1 araw ang nakalipas
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About Xerox Holdings Corporation · For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace ...
Cebu2 araw ang nakalipas
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Job Description · Analyzes the financial impact of business decisions prior to the launch of projects. · Recommends alternative courses of action to ensure financial indicators are favorable to the company · Assists in the acquisition of properties by conducting financial feasib ...
Cebu ₱450,000 - ₱950,000 (PHP) bawat taon5 oras ang nakalipas
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Job Description · Posted on · 20 February 2026 · The ideal candidate is responsible for the analysis and understanding of client (internal/external) requirements and translating such into process and/or technology deliverables. He/she collaborates closely with the team to be able ...
Cebu ₱420,000 - ₱900,000 (PHP) bawat taon3 araw ang nakalipas
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Job Description · About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years ...
Cebu3 araw ang nakalipas
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About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
Cebu4 araw ang nakalipas
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About the Job · We are changing how people think about customer service, and we need your help · We are looking for a Payroll Data Analyst to join our North America Payroll team — someone with the vision, experience, and passion to make a real impact. The ideal candidate brings a ...
Cebu3 araw ang nakalipas
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About Xerox Holdings Corporation · For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace ...
Cebu1 araw ang nakalipas
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We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. · Evaluate calls emails and chats to ensure strict compliance with company standards and client policies. · Provide detailed constructive feedback a ...
Cebu5 araw ang nakalipas
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The Associate Analyst, Credit role involves resolving and managing invoices for assigned accounts in a given geography. The individual will prepare monthly collections reports and engage with various teams to reconcile accounts. · Communicate account details to customers. · Prepa ...
Cebu5 araw ang nakalipas
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This role focuses on analyzing workforce data, developing dashboards and providing actionable insights to support strategic decision-making and performance optimization. · Analyze historical and real-time workforce data to identify trends gaps and performance opportunities. · Gen ...
Cebu4 araw ang nakalipas
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We are looking for a Junior Business Analyst to add additional depth to our growing Analyst team in a variety of areas - from Visualization and Storytelling to SQL, Data Modeling, and Data Warehousing. · Key Responsibilities:Prepare clear reports and presentations · Write SQL que ...
Cebu ₱300,000 - ₱500,000 (PHP) bawat taon4 araw ang nakalipas
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Are you passionate about ensuring software quality and reliability? We're looking for a Senior Test Analyst to join our growing team at Harris and help deliver stable, high-performing solutions. This hands-on role focuses on manual testing, defect tracking, and close collaboratio ...
Cebu5 oras ang nakalipas
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The Systems Analyst for HRIS will provide technical support for the HRIS system ensuring its functionality and resolving issues to streamline HR processes such as timekeeping compensation benefits and records. · Provide ongoing technical support promptly to resolve HRIS issues by ...
Cebu ₱420,000 - ₱900,000 (PHP) bawat taon4 araw ang nakalipas
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Key Responsibilities: · Collect, clean, and manipulate large datasets using SQL, Python, or R to support business insights. · Apply statistical methods and quantitative analysis to identify trends, correlations, and actionable insights. · Support AI/ML initiatives by preparing da ...
Cebu ₱900,000 - ₱1,600,000 (PHP) bawat taon5 oras ang nakalipas
Sr. Analyst - Cebu - Concentrix
Paglalarawan
Responsibilities:
The Senior Analyst will oversee a small analytic team and a will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.
Strategic Insight:
Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.
Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.
Identify opportunities that are crucial in overcoming business challenges based on impact and value.
Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.
Process Review and Improvement:
Understand, map and review assigned business processes from end-to-end.
Identify operational, financial, and technological risks, and provide quantified mitigation strategies.
Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.
Analytical Project Management/Participation:
Scope and manage analytical projects, including timeline creation and documentation.
Work together with operations and/or clients to understand business problems and processes.
Conduct data analysis and present actionable and quantifiable recommendations.
Implement and track the impact of recommendations to ensure value realization.
Communication and Relationship Management:
Keep stakeholders informed through effective communication – manage clients' previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.
Present analysis, findings, and other media to all levels of the organization including executives.
Data-Driven Decision Making:
Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.
Ensure data reliability and validity.
Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend/insight validity.
Teamwork and Accountability:
Ensuring client wins by initiating improvements and owning the business.
Coordinate and contribute with team members and peers to implement solutions.
Holds self accountable by following through on proposed initiatives, implementation, and outcomes.
Call-Related Tasks:
Listen to live and recorded calls to generate data and/or spot quantifiable improvement opportunities and glean business insights.
Assess customer emotions and satisfaction levels through sentiment analysis.
Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.
Qualifications:
Bachelor's degree in related field from a four-year college or university with two to four years related experience.
Strong analytical skills and ability to use descriptive statistics & predictive analytics methods to translate data into business insights.
Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.
Ability to adjust and adapt to constantly changing business needs & priorities.
Verifiable skill in following through with project/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case/potential value and ROI to results/ROI follow-through.
Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.
Ability to work quickly and efficiently without direction or supervision for extended periods.
Advanced/expert skills in the use of Microsoft Office applications.
Demonstrated ability in creative problem solving and innovative solution development.
Willing to align to a North American work schedule.
Willing to work onsite fully or as needed on client/account/business needs.
Preferred
Exposure to Python, SQL, Databricks and similar applications.
Familiarity with machine learning concepts and technologies.
Experience using AI tools to create solutions.
Knowledge of Six Sigma or similar process improvement methodologies.
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