Quality Assurance Team Lead - Pampanga - TP

    TP
    TP Pampanga

    13 oras ang nakalipas

    Upper Management / Consulting
    Paglalarawan
    • Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards.
    • Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone.
    • Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.
    • Executes specialized projects and activities and typically works according to set principles.
    • Usually generates and initiates own workload and doesn't need instructions or guidelines.
    • Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product.
    • Positions at this level are expected to significantly improve the day-to-day activities/processes.
    • Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope.
    • Positions on this level delivers their share of professional responsibilities focusing on professional excellence.
    • Typically manages a team of Individual Contributor co-workers.
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    13 oras ang nakalipas

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    13 oras ang nakalipas

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    2 araw ang nakalipas

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    Para lamang sa mga rehistradong miyembro

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    1 buwan ang nakalipas

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    Para lamang sa mga rehistradong miyembro

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    1 buwan ang nakalipas

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    3 linggo ang nakalipas

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    1 buwan ang nakalipas

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    1 buwan ang nakalipas

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    1 linggo ang nakalipas

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    Angeles, Pampanga, Philippines ₱700,000 - ₱1,500,000 (PHP) bawat taon

    2 oras ang nakalipas

  • Trabaho sa kumpanya

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    Para lamang sa mga rehistradong miyembro

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    Angeles City, Pampanga, Philippines ₱700,000 - ₱1,500,000 (PHP) bawat taon

    1 araw ang nakalipas

  • Trabaho sa kumpanya

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    6 araw ang nakalipas

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