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    New Product Development Administrator Specialist - Philippines, Pilipinas - Vertiv

    Vertiv
    Vertiv Philippines, Pilipinas

    3 araw ang nakalipas

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    Buong oras
    Paglalarawan

    Who we are:

    Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.

    As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs.

    Why Join Us

    • Meaningful and Fulfilling Work
    • Inspiring and Caring Leaders
    • Global Talent Center
    • Recharge Your Potential

    Job Responsibilities:

    • Provision Project in the New Product Development Introduction (NPDI) Smartsheet tool
    • Update NPDI SOP, Portfolio Mgmt., NPDI Training Deck and Portfolio Training Deck with new Smartsheet related Process.
    • Plan, design and implement Smartsheet security including, but not limited to, security roles, user groups, audiences, and item level security.
    • Update Preferred Parts SOP, MCAD/DMCI SOP and MBD SOP to new QMS Format, schedules and milestones
    • Identifies customer needs through communication and probing.
    • Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
    • Assists customers in handling, servicing, follow-up, communication and closure of issues.
    • Completes workload on time. Monitors if transactions are processed in a timely manner.
    • Implements error-proofing method to ensure all transactions done are accurately.
    • Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
    • Plans, executes and manages own workload and projects in cooperation with line leaders.
    • Assists in leading team meetings, huddles and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings
    • Manages team common mailboxes and delegates tasks to colleagues
    • Gathers data, analyses trends, generates and submits reports to line leaders with recommendations.
    • Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.
    • Completes personal individual development plan and implements agreed training/development activities.
    • Assists the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing and consolidating information into forms that can be used for decision making of the top management.
    • Fulfil other reasonable duties and projects as required.
    • Serves as back-up for next level similar or related function for business continuity.
    • Serves as point-of-escalation for product-specific technical/procedural queries from peers and junior members.
    • Provides work direction and guidance to junior employees when needed.

    Job Qualifications:

    • Bachelor's Degree of any course.
    • 3 years minimum experience in project management.
    • 1 year of previous administrative skills
    • Proficient in English on both Verbal and Written
    • Excellent Communication and Interpersonal Skills
    • Functional Knowledge in one or more of the following areas are desired, SharePoint, Microsoft Excel,
    • Microsoft Office (Excel/PPT/Word), Microsoft Visio Drawing, Power BI, Excel/Power Query, SSRS (SQL Server Reporting Services)
    • Understands Service Level Agreement
    • Understands Business Process Outsourcing Structure
    • Familiar with a variety of the Program Management concepts, practices and procedures.
    • Working in Teams
    • Building and Maintaining Relationships
    • Communicating Effectively
    • Analysis, Solving Problems and Making Decisions
    • Customer Focus
    • Demonstrate Ethics and Integrity (and Trust)
    • Drive and Sense of Urgency
    • Organizational Agility
    • Drive for Results

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