Capacity Planner, WFM - Makati
1 buwan ang nakalipas
Paglalarawan ng trabaho
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I-access ang lahat ng mataas na antas na posisyon at makuha ang trabahong pinapangarap mo.
Mga katulad na trabaho
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all cl ...
2 linggo ang nakalipas
The Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, maintaining rosters on a weekly basis. · ...
1 buwan ang nakalipas
· Overview · The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to ...
6 oras ang nakalipas
Role and Key Responsibilities: · Prepare schedules based on client/business requirement. · Prepare efficient staffing models and analysis, to help leaders in decision making. · Manage agent preferences, time-off requests, shift bid process, trainings and overtime based on the int ...
7 oras ang nakalipas
This role involves preparing schedules based on client/business requirements and managing agent preferences. · Prepare efficient staffing models and analysis to help leaders in decision making. · Manage agent preferences, time-off requests, shift bid process trainings and overtim ...
1 buwan ang nakalipas
Key Responsibilities · Forecasting · Analyze historical volume, AHT, and shrinkage trends to create accurate short-term and long-term forecasts. · Incorporate business drivers, seasonality, and special events into forecast models. · Adjust forecasts based on real-time trends and ...
3 araw ang nakalipas
As a Resource Planner you use your expertise to produce short and long term plans for seat resources and for frontline team members. · ...
1 buwan ang nakalipas
Create seat master file, generate reports on seat data, partner with Operations team regarding station requirements. Assist in planning movements for new hires, internal transfers and department relocations. · ...
2 buwan ang nakalipas
Workforce (WFM) Planner - Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters on a weekly basis. · Mechanize the collection of all historical data for trending – call volume,AHT.Service Level and shrinkage factors. ...
1 buwan ang nakalipas
Workforce (WFM) Planner | Cubao, Quezon City (Work onsite)
Para lamang sa mga rehistradong miyembro
Historical File: · Mechanize the collection of all historical data for trending – call volume, AHT, Service Level and shrinkage factors. Trending needs to be provided down to the interval level. · Normalize historical data for abnormal occurrences but document for trending that c ...
1 linggo ang nakalipas
Workforce (WFM) Planner - Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
The Workforce Planner is responsible for maintaining the hiring plans and developing rolling forecasts on a weekly basis. · ...
1 buwan ang nakalipas
Workforce (WFM) Planner | Cubao, Quezon City (Work onsite)
Para lamang sa mga rehistradong miyembro
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all cl ...
1 linggo ang nakalipas
Workforce (WFM) Planner - Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
· Overview · The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to ...
5 araw ang nakalipas
Workforce (WFM) Planner | Cubao, Quezon City (Work onsite)
Para lamang sa mga rehistradong miyembro
The · Workforce Planner · is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve al ...
1 linggo ang nakalipas
Workforce (WFM) Planner | Cubao, Quezon City (Work onsite)
Para lamang sa mga rehistradong miyembro
· Overview · The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to ...
1 linggo ang nakalipas
Workforce (WFM) Planner - Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
The applicant will be responsible for collecting historical data, trending call volume, AHT and service level and shrinkage factors. · Mechanize the collection of all historical data for trending – call volume, AHT, Service Level and shrinkage factors. · Normalize historical data ...
1 buwan ang nakalipas
Workforce (WFM) Capacity Planner | Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
The Workforce Planner is responsible for maintaining the hiring plans and developing rolling forecasts on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports while balancing internal productivity goals. · ...
2 linggo ang nakalipas
RESPONSIBILITIES: · The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he suppor ...
1 linggo ang nakalipas
Workforce (WFM) Capacity Planner | Paranaque/Pasig (Hybrid Work Set-up)
Para lamang sa mga rehistradong miyembro
The Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, and maintaining rosters on a weekly basis. · Mechanize the collection of all historical data for trending – call volume, AHT, Service Level and shrinkage factors ...
2 linggo ang nakalipas
Oversight of medium-sized accounts, acting as primary point of contact for internal stakeholders or external clients. · Work closely with clients or internal stakeholders to understand business needs · ...
2 buwan ang nakalipas