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Team Lead
6 araw ang nakalipas
Microsourcing Philippines Inc Pasig, PilipinasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Team Lead (Incident Operation Center), be 100% YOU with MicroSourcing · A Team Lead (Incident Operation Center) is expected t ...
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Team Lead
3 araw ang nakalipas
Nityo Infotech Services Philippines Inc. Taguig, PilipinasLocation: BGC, Taguig (reporting 2x a week then every other week, can also increase depending on business needs) · Schedule: Shifting (Mostly night) · Qualifications: · — Preferred 1 - 2 years of Service Desk / Technical support lead role experience. · — Can start immediately · — ...
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Team Lead
4 araw ang nakalipas
RSD Human Resources Management Consultancy Taguig, Philippines, Pilipinas Buong orasLicensePRN · Certificate/Credentials With CCS/CIC/CPC Coding Certification · (IP/Risk Adjustment/Home Health) · Yrs of experienceAt least 6 months to 2 years of TL/Coding experience or relevant expertise · Php 50K-65K monthly package · SIGNING BONUS · 100,000 ...
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Team Lead
4 araw ang nakalipas
RSD Human Resources Management Consultancy Philippines, Taguig, Pilipinas Buong orasLicense Certificate/Credentials- PRN · Certificate/Credentials - With CCS/CIC/CPC Coding Certification · (IP/Risk Adjustment/Home Health) · Skillset- Blended (Voice and Non-Voice) · Yrs of experience- At least 6 months to 2 years of TL/Coding experience or relevant expertise · Sa ...
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Team Lead
6 araw ang nakalipas
RSD Human Resources Management Consultancy Taguig, Pilipinas Buong orasLicense-PRNCertificate/Credentials- "With CCS/CIC/CPC Coding Certification(IP/Risk Adjustment/Home Health)"Yrs of experience-At least 6 months to 2 years of TL/Coding experience or relevant expertisePhp 50K-65K monthly packageSIGNING BONUS100,000 ...
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Team Lead
1 araw ang nakalipas
RSD Human Resources Management Consultancy Taguig, Pilipinas Buong orasLicenseCertificate/Credentials- PRNCertificate/Credentials - "With CCS/CIC/CPC Coding Certification (IP/Risk Adjustment/Home Health)"Skillset- "Blended (Voice and Non-Voice)"Yrs of experience- At least 6 months to 2 years of TL/Coding experience or relevant expertiseSalary budget ...
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Team Lead
1 araw ang nakalipas
TASQ Staffing Solutions Taguig City, PilipinasManage an assigned team of individual contributors in meeting or exceeding customer service level agreement, completion of team projects, adherence to operating standards and enforcement of company policies through effective people development, team engagement and performance man ...
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Linux Team Lead
5 araw ang nakalipas
TransUnion Makati, Pilipinas Buong orasWhat We'll Bring: · The Linux Team Lead will be responsible for the management and administration, engineering and architecture of our Linux/Unix Core Systems Infrastructure, Storage, and Virtualization Infrastructure.What You'll Bring: · At TransUnion, we have a welcoming and en ...
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Team Lead
4 araw ang nakalipas
Arcadis Philippines, Manila, Pilipinas Buong orasArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With ...
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Lead Generation Team Lead
4 oras ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Taguig, PilipinasLEAD GENERATION TEAM LEAD 1 · • Must have related work experience in lead generation and proven experience of handling a team · • Must be proficient in English · • Schedule: Dayshift schedule and may work during holidays and overtime · • Salary: 30k-40k ALL IN - depending on the ...
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Team Lead
5 araw ang nakalipas
Atticus Advisory Solutions Inc Manila, PilipinasResponsibilities: · Manage specific aspects of projects or smaller projects, meeting business objectives, quality standards, and timelines. · Lead and manage a team, providing guidance, coaching and support. · Develop and maintain project schedules and delegate tasks to team memb ...
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P2P Team Lead
4 araw ang nakalipas
Vestas Pasay, PilipinasThe team is under the Global Finance of Vestas Shared Services Centre. As part of Vestas Global Finance Shared Service Centre, the team primarily provides standardized, rule-based services to the region. This refers to the end-to-end processes of Accounts Payable. Proactively wor ...
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Team Lead
1 linggo ang nakalipas
Together Light Incorporated Manila, Pilipinas Buong orasBPO Team Leader · Location: Full Time / Office-based (Ermita, Manila) · Qualifications: · - Must have at least 3 years work experience in supervisory role · - Has at least 3 years experience in customer service · - Preferably with BPO experience · RESPONSIBILITIES: · Manage a te ...
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P2P Team Lead
4 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Taguig, Pilipinas Buong orasPioneer team · Career growth · About Our Client · The client is a leading multinational Technology company setting up a shared service in the Philippines. · Job Description · Establish and oversee the global P2P process · Manage process migration to the global shared service · Su ...
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Finance Team Lead
4 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Taguig, Philippines, Pilipinas Buong orasto work in a fast growing company · take ownership in a new role and advance their career · About Our Client · The client is a global leader in energy originally based in France. They have a proven-track record in multi-energy and are fast growing. · Job Description · The Finance ...
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Tax Team Lead
4 araw ang nakalipas
Inspire Brands Asia Taguig, Philippines, Pilipinas Buong orasGeneral Summary · We are looking for an experienced and talented Tax Team Lead to manage multiple operations of the tax practice area and to deliver quality tax services, that will increase company's reputation. · Skills and Qualifications · At least 2 years-experience as team ...
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Sales Team Lead
4 araw ang nakalipas
First Circle Taguig, Philippines, Pilipinas Buong orasAbout the Company · First Circle is a financial technology company transforming small business commerce in the growth economies of Southeast Asia. Our mission is to radically improve economic circumstances for millions of people, whilst building a multi-billion peso business. For ...
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team lead, customer support
4 araw ang nakalipas
KMC MAG Solutions Inc Philippines, Makati City, Pilipinas Buong orasMake your next big career move by applying as KMC Solutions' next TEAM LEAD, CUSTOMER SUPPORT · We firmly advocate for universal access to eye care. Our dedication lies in offering vision and mental health support, as well as vision screenings and eyeglasses, to children, familie ...
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Team Lead BPO
6 araw ang nakalipas
TASQ Staffing Solutions Taguig, Pilipinas Buong orasRequired Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead experience HANDLING MICROSOFT 365 ACCOUNT and TechSupport agents> Proven leadership skills> Strong communication skil ...
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Team Lead BPO
1 linggo ang nakalipas
TASQ Staffing Solutions Taguig, Pilipinas Buong orasRequired Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead EXPERIENCE HANDLING FRAUD ACCOUNT and inbound call taking agents> Proven leadership skills> Strong communication skil ...
Senior HR Advisor Team Lead - Makati, Pilipinas - WHR Global Consulting
Paglalarawan
We are looking for someone who hasBachelor's Degree in Human Resource Management, Psychology or any related Bachelor's Degree course.
Have at least 5 years' experience leading a team in a shared services industry.
Has in depth knowledge and experience in development and implementation on full spectrum of employment life cycle, generalist background is advantage.
In-depth experience on Talent Acquisition, Learning Development and Retention process and approaches.Expert in Total Rewards Strategies and Administration.
Knowledgeable and experience in employment law legislations and its related implementation.
Has experience and knowledge of HR processes, systems and tools within the various stages of the employee lifecycle.
Knowledge and understanding on performance metrics, goals and service level development, implementation and assessment.
Demonstrated knowledge of systems, processes and procedures relevant to the work scope
Demonstrated ability to manage stakeholder relationships across diverse geographies/location and business area
Has experience working in a multicultural environment, experience in shared services environment is an advantage
HR and Core Competencies you will bring
Have business awareness, management skills, organizational skills and the ability to understand and translate related information into business action.
Has proven managing, understanding, execution of ERP systems and tools, database functionality and reporting.
Strong problem solving, relationship building, communications and conflict management skills
Proven organisation skills with ability to prioritize in a timely and efficient manner
Structured, accurate, systematic and committed to deliver within deadlines.
Ability to work independently, but sees importance of achieving results through team work and delegation.
Has the ability to take initiative and make sound judgement and decisions within applicable scope, procedures and guidelines
Result oriented mind-set and with ability to show leadership in challenging situations
Excellent oral and written communication skills in English
Motivated to facilitate and contribute to company's growth
Your Mission
A. Leadership/People Management
Lead, and promote culture of team work, innovation and excellence in customer service
Develop and implement clear performance objectives for all team members providing coaching and regular feedback on their performance against objectives.
Monitors and reviews progress and accuracy of work, directs efforts towards achieving agreed performance metrics and provides technical guidance on complex issues.
Identify and manage opportunities for development across the team and implement development plans to grow people competency and capability.Conducts periodic appraisal and required follow up in accordance to the work delivery and output, following the policies of the company.
Manages the delivery of high-quality services and ensuring the team is working together to meet service delivery expectationsManage team's utilization, and task distribution and accomplishments.
Responsible in ensuring operational schedule adherence by monitoring and managing appropriate workforce planning and schedules.
B. Operations and Service Delivery
Lead the development and improvements of the procedures, and policies related to employment life cycle and processes.
Act as the subject matter expert for the employment life cycle processes and clarify their process related queries.
Responsible for the overall management and facilitation of employee lifecycle process and implementation.
Advisory on applicable trend/best practices in end-to-end employment life cycle in accordance to legislation and industry specific requirement that support business need and direction such as but not limited to total rewards, talent acquisition and development.
Advise and business partner with employees and line team/manager on policies and procedure understanding implementation within the area of scope.
Advise in the employee relations management and grievance handling in accordance to grievance and disciplinary procedure and Labor Relations Management and the Philippine Legal Legislation.
Facilitate the development, analysis and evaluation of Learning and Development programs including but not limited to competence, structure and training.
Manages full spectrum of Compensation and Benefits Reward Strategies, and Payroll Administration.Responsible in managing and developing recruitment channels, approaches in ensuring talent availability and applicable statistical reporting.
Facilitate end to end talent and development process.
Responsible in Report Creation, Building and Interpretation related to employment life cycle.
Assist in the development and implementation of HR strategies and programs related to the function.
Participate in preparing and evaluation the HR related reports on workload management, service level agreement (SLA) achievement including quality and process efficiency.
Ensures quality and efficiency of own work deliverablesResponsible in submission and coordination of status report(s) and/or other required report by the immediate supervisor/management
Lead process improvements.
Develop strong working relationships with other HR service partners and managers, Line Managers, employees and vendors to ensure a coherent and joined up approach to the delivery of HR services to the business.
Work on, maintain, and take ownership for HR special projectsPerform other related tasks that may be required from time to time