Trabaho
>
Makati City

    Senior Application Support Engineer - Makati, Pilipinas - FIS

    FIS
    FIS Makati, Pilipinas

    2 linggo ang nakalipas

    Default job background
    Paglalarawan

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor of Commerce/Business

    Travel Percentage :

    1 - 5%

    The world of finance moves fast. At FIS, weu2019re faster. Our teams are empowered to learn, grow, and make an impactu2013in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, weu2019d like to know: Are you FIS

    About the role:
    As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

    About the team:
    The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

    What you will be doing:

    • Provides in-depth product support to FIS clients by resolving incoming inquiries via phone, email or support tickets.
    • Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
    • Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
    • Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
    • Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
    • Client relationship management.
    • Other related duties as assigned.

    What you will need:

    • At least 10 years of application support experience in a banking or financing software.
    • Knowledge in Leasing and Lending application configuration is a big plus.
    • Experience in Software management, configuration, client deployment
    • Open to work on a weekend twice every quarter (8x a year)
    • Strong analytical, organizational and time management skills
    • The ability to work independently
    • You are an excellent communicator and strong problem-solver
    • Knowledge of FIS products a plus

    What we offer you

    A career at FIS is more than just a job. Itu2019s the change to shape the future of fintech. At FIS, we offer you:

    • Flexible working arrangement (2x on site requirement in Makati)
    • Flexible working schedule but only on a day shift.
    • Always-on learning and development
    • Collaborative work environment
    • Opportunities to give back
    • Competitive salary and benefits

    #LI-AR3

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    #pridepass

  • HelloConnect

    IT Support Engineer

    2 linggo ang nakalipas

    HelloConnect Taguig, Pilipinas Buong oras

    We are looking for an IT Support Engineer to join our rapidly expanding team who will provide technical support to our user base across multiple channels. You will be resilient and have a natural passion for making people happy. · You'll be responsible for the following:Providing ...

  • Sysgen RPO Inc

    NodeJS Support Engineer

    6 araw ang nakalipas

    Sysgen RPO Inc Metro Manila / NCR, Makati City, Pilipinas Buong oras

    Responsibilities · • Candidate will act as the Twilio Enabler (L3), supporting internal users for any of their Twilio platform and engineering concerns. · • Candidate will gather feedback from the internal Twilio users, to identify their pain points, and from there improve/enha ...

  • Flat Planet Philippines Incorporated

    Infrastructure Support Engineer

    5 araw ang nakalipas

    Flat Planet Philippines Incorporated Makati City, Pilipinas Buong oras

    IT Support Specialist (L2) · The IT Support Specialist will be responsible for maintaining IT operations and infrastructure and providing support to end users as needed. This is to work hybrid (2x a week onsite) - day shift. · The key points of responsibility are: · • Provide he ...

  • Systemantech Inc.

    Technical Support Engineer

    8 oras ang nakalipas

    Systemantech Inc. Makati, Pilipinas Permanent

    A Technical Support Engineer monitors and maintains the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in ...

  • Amadeus

    IT Support Engineer

    1 araw ang nakalipas

    Amadeus Taguig, Pilipinas Buong oras

    Required Skills and Knowledge: Bachelor's degree in related field preferred. · Excellent communication skills · At least 1-2 years of related experience in NOC Operations · Open to fresh graduates with strong academic background. Preferably with relevant internship as Technolo ...

  • Tamaray People Solutions. Corp

    Infrastructure Support Engineer

    8 oras ang nakalipas

    Tamaray People Solutions. Corp Makati, Pilipinas Buong oras

    Responsibilities: · -Troubleshooting of servers & network related problems; on-site diagnosis, isolation, assessment, and preventive maintenance. · -Testing new releases of network operating systems, network software and new server hardware, and recommending network solutions and ...

  • DEMPSEY RESOURCE MANAGEMENT INC.

    Technical Support Engineer

    1 linggo ang nakalipas

    DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas

    Engineering graduates of BS ELECTRONICS AND COMMUNICATIONS ENGINEERING/BSCOE OR ANY IT RELATED COURSE · NCII PASSER IS PREFERRED BUT FRESH GRADUATES MAY APPLY · WITH KNOWLEDGE IN COMPUTER HARDWARE, BASIC SOFTWARE AND NETWORKING · WILLING TO DO FIELDWORK AND UNDERGO TRAINING · WIT ...

  • Neksjob Philippines

    Application Support Engineer

    8 oras ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas Buong oras

    We are looking for an Application Support Engineer who is fluent in Portuguese to provide technical support and troubleshooting for our software applications. The candidate will Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies an ...

  • Neksjob Philippines

    Application Support Engineer

    8 oras ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas

    Application Support Engineer (Portuguese Speaker) - Manila & Cebu City · Responsibilities: · Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies and best practices. · Maintain proactive communication with developers to address polic ...

  • Neksjob Philippines

    Application Support Engineer

    8 oras ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas

    Application Support Engineer (Portuguese Speaker) - Manila & Cebu City · Location: Metro Manila & Cebu City · Qualifications: · Minimum 2 years of experience as a Support Engineer. · Fluent in Portuguese and English (oral & written communication). · Responsibilities: · Investiga ...

  • Neksjob Philippines

    Application Support Engineer

    1 linggo ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas Buong oras

    Application Support Engineer (Portuguese Speaker) - Manila & Cebu CityLocation: Metro Manila & Cebu City Qualifications:Minimum 2 years of experience as a Support Engineer.Fluent in Portuguese and English (oral & written communication).Responsibilities:Investigate and resolve Goo ...

  • Neksjob Philippines

    Technical Support Engineer

    2 araw ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas Buong oras

    ResponsibilitesAs a Policy Experience Support Agent, you will be responsible for providing high-touch support characterized by positive, seamless and empowering policy experience for Play developers through outbound/inbound email and proactive phone/GVC support You will work clos ...

  • DEMPSEY RESOURCE MANAGEMENT INC.

    Sales Support Engineer

    1 linggo ang nakalipas

    DEMPSEY RESOURCE MANAGEMENT INC. Mandaluyong, Pilipinas Buong oras

    Qualifications: Engineering graduates (BSECE of BSCoE)NCII passer preferred but fresh graduates may applyWith knowledge in computer hardware, basic software and networkingWilling to do field work and undergo trainingWith excellent communication skillsWilling to work in Mandaluyon ...

  • DEMPSEY RESOURCE MANAGEMENT INC.

    Sales Support Engineer

    8 oras ang nakalipas

    DEMPSEY RESOURCE MANAGEMENT INC. Mandaluyong, Pilipinas

    Qualifications: · Engineering graduates (BSECE of BSCoE) · NCII passer preferred but fresh graduates may apply · With knowledge in computer hardware, basic software and networking · Willing to do field work and undergo training · With excellent communication skills · Willing to ...

  • DEMPSEY RESOURCE MANAGEMENT INC.

    Sales Support Engineer

    1 linggo ang nakalipas

    DEMPSEY RESOURCE MANAGEMENT INC. Mandaluyong, Pilipinas

    Engineering graduates of BS ELECTRONICS AND COMMUNICATIONS ENGINEERING OR BSCOE · NC II PASSER PREFERRED BUT FRESH GRADUATES MAY APPLY · WITH KNOWLEDGE IN COMPUTER HARDWARE, BASIC SOFTWARE, AND NETWORKING · WILLING TO DO FIELDWORK AND UNDERGO TRAINING · WITH EXCELLENT COMMUNICATI ...

  • Universal Access and System Solution Inc.

    Customer Support Engineer

    4 araw ang nakalipas

    Universal Access and System Solution Inc. Pasig City, Pilipinas Buong oras

    Job Overview:- Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.- Customer Support Engineers ...

  • Etrading Software Limited (Philippines) Inc

    Senior Software Support Engineer

    6 araw ang nakalipas

    Etrading Software Limited (Philippines) Inc Manila, Makati City, Pilipinas Buong oras

    Join the Future of Fintech as a Senior Application/Client Support Analyst (Senior Software Support Engineer) at Etrading Software · At Etrading Software, we're not just another company—we're a vibrant, forward-thinking community where diversity, collaboration, and innovation thr ...

  • NeksJob Philippines

    IT Support Engineer

    8 oras ang nakalipas

    NeksJob Philippines City, Pilipinas

    Dayshift Level 1-2 IT Support Engineer to Start Immediately · About the business and the role · The client is a fast-growing Managed IT Service Provider. They serve a diverse client base across Australia, ranging from SMB to corporate businesses across a broad range of industries ...

  • Universal Access and System Solution Inc.

    Customer Support Engineer

    8 oras ang nakalipas

    Universal Access and System Solution Inc. Pasig, Pilipinas Buong oras

    Job Overview: · - Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets · under security solutions such as, but not limited to, firewall, web security, email security. · - Customer Support ...

  • WHR Global Consulting

    Electrical and Instrumentation Support Engineer

    8 oras ang nakalipas

    WHR Global Consulting Makati, Pilipinas

    We are looking for someone who has · Bachelor's Degree in Engineering (Mechanical, Electrical or Electronics and Communication), Professional license is preferred but not required · With at least three (3) years of experience in technical/maintenance and operations · Knowledgeabl ...