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    Technical Support Engineer - Makati, Pilipinas - Systemantech Inc.

    Systemantech Inc.
    Systemantech Inc. Makati, Pilipinas

    3 araw ang nakalipas

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    Permanent
    Paglalarawan
    A Technical Support Engineer monitors and maintains the computer systems and networks of an organization.

    You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in person.


    JOB DESCRIPTION

    • Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer
    • Diligently attends to assigned tickets and provides support within the specified SLAs.
    • Regularly updates on the status of assigned service request or incident.
    • Troubleshooting hardware problems, replaces defective parts and makes necessary escalation to the authorized person.
    • Responsible in formatting/cloning of PC, Desktop, Laptops
    • Network connection configuration, testing and basic troubleshooting.
    • Perform regular checkup of PC desktop/laptop and a like (such as but not limited to defragmentation/virus updates)
    • Escalates problem that requires immediate attention of helpdesk, team leader or appropriate authorities.
    • Performs other relevant tasks that may be assigned from time to time.
    • Provides support to different clients located in BGC Taguig, San Juan City and Makati.

    QUALIFICATIONS:

    • Graduate of IT or any related program
    • Preferably with 6 months of IT experience
    • Located near San Juan, Makati, or Taguig
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