Operations Lead - National Capital Region - CXC

    CXC
    CXC National Capital Region

    2 araw ang nakalipas

    ₱700,000 - ₱1,300,000 (PHP) bawat taon *
    Paglalarawan

    We are looking for an
    Operations Lead
    to support day‑to‑day operations in our Non‑Life Insurance business (SPL, Travel, and DM). This role focuses on policy administration, operational reporting, and process support, working closely with internal stakeholders and regional partners to ensure smooth and compliant operations.

    This is a great opportunity for someone who enjoys working with data, processes, and cross‑functional teams in a structured, multinational environment.

    What We're Looking For:

    • College graduate with
      3–6 years of experience
      in operations, administration, or shared services
    • Strong attention to detail and data accuracy
    • Good to advanced
      MS Excel
      skills (filters, pivots, basic analysis)
    • Comfortable working independently and managing multiple priorities
    • Clear and professional communication skills

    Nice‑to‑Have

    • Experience in
      insurance, financial services, or shared services
    • Exposure to multinational or regional stakeholders
    • Experience with reporting, reconciliation, or process documentation

    What You'll Do:

    • Support policy issuance, endorsements, renewals, and cancellations
    • Maintain accurate policy records and ensure timely documentation
    • Assist in setting up policies in operational and financial systems
    • Support enrollment processing, invoicing, and data reconciliation
    • Respond to inquiries related to policies, premiums, and claims
    • Coordinate with internal teams, underwriters, and external partners
    • Support product and business teams to ensure operational requirements are met
    • Prepare standard and ad‑hoc operational reports
    • Analyze data to identify trends, gaps, and improvement opportunities
    • Manage documentation, filing, and operational trackers
    • Coordinate with shared service teams to meet SLAs
    • Support urgent operational requests when needed
    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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