- Run the production environment by monitoring availability and taking a holistic view of system health
- Improve reliability, quality, and time-to-market of our infrastructure
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Provide off-hours support which may include nights or holidays, or remote support if required
- Use your on-call shift to prevent incidents from ever happening
- Construct monitoring and alerting alert on symptoms and not on outages
- Work in tandem with our TechOps team to identify and implement the most optimal solutions for the companyQualifications:
- Graduate of any 4 or 5-year course related to software development (e.g. Compute Engineering, Computer Science, Electronics and Communications Engineering)
- Business level English and Business Level Japanese is nice to have
- Minimum 5 years of experience supporting Linux systems
- Familiarity with infrastructure as code concepts
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Experience and familiarity with Git, Ansible, and Puppet, or similar orchestration and version control tools.
- Competency or ability to quickly learn to support any of the Unix-like (Linux) systems
- Good foundation and knowledge of Linux Network Internals
- Experience working on Identity Management System (FreeIPA, Active Directory, etc.)
- Flexible with occasional 24x7 support including holiday/weekends/night onsite or remote support if required
- Experience with Bash, Python, or Ruby scripting or any other programming languages
- Have a desire to document all the things so you don't need to learn the same thing twice
- Experience container infrastructures (Eg. Docker)
- Operating OpenStack or any similar Private Cloud experiences is nice to have
- Excellent communications skills
- Excellent team player
- Adaptable and flexible
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Paglalarawan
Duties and Responsibilities: