Insurance Training Team Lead - Muntinlupa City - TP

TP Muntinlupa City

21 oras ang nakalipas

Upper Management / Consulting

Paglalarawan

Qualifications

Educational Background:

Bachelor's degree preferred in Business, Insurance, Finance, Communications, or related field.

Experience:

2–4 years of training experience in the Insurance vertical.
Hands-on knowledge of Property & Casualty insurance, risk assessment, and regulatory compliance.

Communication & Soft Skills:

C1 CEFR level proficiency.
Exceptional English communication skills (verbal and written).
Ability to simplify and explain complex insurance and financial concepts.

Training & Quality Expertise:

Strong facilitation and presentation skills for both in-person and virtual sessions.
Familiarity with adult learning principles (ADDIE Model, Bloom's Taxonomy).
Skilled in Training Needs Analysis and Instructional Design.
Capable of evaluating training effectiveness through assessments, feedback, and performance metrics.

Key Responsibilities

Training Delivery: Facilitate new hire and ongoing training sessions.
Curriculum Design: Develop engaging training materials including guides, e-learning modules, and job aids.
Assessment & Certification: Conduct assessments and certify learner readiness.
Operational Alignment: Support process rollouts, system updates, and compliance changes.
Continuous Improvement: Partner with QA, Operations, and SMEs to refine training programs.

Ad Hoc Requirements

Willingness to work onsite and across varied shifts (including nights/weekends).
Experience in remote training is a plus.

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