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    Commercial Banking - Taguig, Pilipinas - JPMorgan Chase Bank, N.A.

    JPMorgan Chase Bank, N.A.
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    Buong oras
    Paglalarawan

    Job Description :

    Job responsibilities:

    • Processing expenses in Concur in accordance with the firm's travel and expense policies
    • Assisting with answering general end user inquiries
    • Linking corporate cards, expense reconciliations
    • Assisting with integration of acquired practices into existing Concur expense processes
    • Ensuring quality customer service and customer satisfaction
    • Providing exceptional customer service related to inquiries from both internal and external sources
    • Maintaining confidential data, enforce internal controls, and comply with policies and procedures
    • Assisting in ad hoc projects as needed

    Required qualifications, skills, and capabilities:

    • Ability to respond to multiple high-priority requests concurrently and keeping all stakeholders updated of status
    • Exceptional attention to detail
    • Highly organized and keeping close track of progress
    • Ability to work cooperatively with others
    • Able to work in a dynamic, fluid, fast-paced environment
    • Ability to be discrete and maintain confidentiality on a wide range of issues
    • Knowledge of MS Outlook, MS Suite (PowerPoint, Excel, Word)
    • Intermediate Excel skills
    • Commitment to customer service and ability to work in team-oriented environment

    Preferred qualifications, skills, and capabilities:

    • Experience in a travel & expense system (i.e., Concur, CWT, etc.), finance or similar business function is a plus
    • Highly comfortable with learning and adapting to new technologies
    • Strong interpersonal, analytical, prioritization, and communication skills
    • Knowledge of travel industry is a plus

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