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Customer Service Representative
4 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Makati City, Pilipinas Buong orasDescription: · Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus. P ...
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Customer Service Representative
3 araw ang nakalipas
Lexie Staffing & Business Consulting Manila, Pilipinas Buong orasCompany DescriptionLexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and nee ...
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Customer Service Representatives
2 araw ang nakalipas
Neksjob manila, Pilipinas ContractJob description: · Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from r ...
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Customer Service Representative
1 araw ang nakalipas
Recruiter PH Manila, Pilipinas Buong orasLuxury Fashion AccountRole - Customer Service Representative (Korean Bilingual) Education - completed 2nd year college - without back subjects at least 6 months non-bpo customer facing experience work on site Aug 21, HCcompleted 2nd year college - without back subjects at least 6 ...
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Customer Service Representative
1 araw ang nakalipas
Neksjob Metro Manila, Pilipinas ContractWe are seeking a highly motivated Customer Service Representative to join our team, specializing in our local healthcare account. In this role, you will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues promptly and professional ...
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Customer Service Representative
1 linggo ang nakalipas
Neksjob Metro Manila, Pilipinas ContractElevate your career as a Customer Service Maestro - Join our team and turn customer interactions into extraordinary experiencesAs a Customer Service Representative, you will be the frontline ambassador of our company, interacting with customers to address inquiries and resolve is ...
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Customer Service Representative
4 araw ang nakalipas
Alphanumeric Systems Manila, Philippines, Pilipinas Buong orasOverview · Alphanumeric is seeking candidates with a passion for customer service (bilingual English and Mandarin), who are able to problem-solve with a focus on strategic thinking. In this role, Commercial Support Specialists will be responding to commercial inquiries relating t ...
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Customer Service Representative
3 araw ang nakalipas
Ripped box station Metro Manila, Pilipinas Part timePosition: Customer Service RepresentativeNumber of hours: 40 hours/weekSchedule: Day shiftJob Duration: Project-basedWork Location: On-site; Lagro, Quezon CityTasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential custo ...
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Customer Service Representative
1 araw ang nakalipas
Neksjob Manila, Pilipinas ContractHiring Customer Service Representative - MAKATI SITE- CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer ...
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Customer Service Representative
1 linggo ang nakalipas
Ripped box station Metro Manila, Pilipinas RemotePosition: Customer Service RepresentativeNumber of hours: 40 hours/weekTime Zone: New York TimeRequirements:Familiarity with Asana, Zapier, Pipedrive, Airtable, and Slack is highly advantageousProven work experience as a Customer Service Representative or relevant role is require ...
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Customer Service Representative
4 araw ang nakalipas
Emapta Versatile Services Inc Metro Manila / NCR, Pilipinas Buong orasNow that we have your attention: We're looking for Customer Service Representatives who are passionate about providing top-notch support to customers via phone, email, and live chat. · You'll provide a high level of support and enjoy great benefits on top of a competitive salary ...
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Customer Service Representative
1 araw ang nakalipas
Neksjob Metro Manila, PilipinasHiring Customer Service Representative - MAKATI SITE · - CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting custo ...
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Customer Service Representative
1 linggo ang nakalipas
Rippedboxstation Manila, PilipinasPosition: Customer Service Representative · Number of hours: 10-20 hours/week, Night shift · Job duration: Project-based · Work Location: Onsite; Lagro, Quezon City · Tasks required: · Answer incoming messages/tickets and conduct follow ups on customers with inquiries · Attract p ...
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Customer Service Representative
5 araw ang nakalipas
Rippedboxstation Manila, PilipinasPosition: Customer Service Representative · Number of hours: 40 hours/week · Time Zone: New York Time · Tasks required: · Inbox Management: Efficiently manage and respond to emails in our support inboxes, ensuring all inquiries are addressed promptly · Issue Escalation: Serve as ...
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Customer Service Representative
4 araw ang nakalipas
StaffWiz LLC Manila, Philippines, Pilipinas Buong orasWe help startups, small and medium sized companies achieve their goal of contracting their core business support operations (i.e. Back and Front Office Operations) such as Sales, Marketing, Customer support, Virtual assistance, IT Services, Accounting, Payment Processing, Human R ...
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Customer Service Representative
4 araw ang nakalipas
Polytechnic University of the Philippines Lipa, Manila, Pilipinas Buong orasDescription: · Duties and Responsibilities: · . Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services. · . Verifies and updates customer information, responds to queries and resolves issues. · . Provide prompt resolution to customer ...
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customer service representative
4 araw ang nakalipas
Polytechnic University of the Philippines Manila, Philippines, Pilipinas Buong orasDescription:In-charge in disseminating information regarding services to existing and prospective clients. · Answering clients queries by telephone such as arrival of shipments and movements. · Responsible in preparing and providing rates to Sales People. · Responsible to inquire ...
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Customer Service Representative
4 araw ang nakalipas
VCC Link, Inc. Philippines, Manila, Pilipinas Buong orasWell-establish brand and known as one of the great leaders in the BPO industry. · The Role · Your Responsibilities Will Include · In this role, you'll be the frontline ambassador for the brand, interacting with customers to address inquiries, resolve concerns, and ensure their sa ...
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customer service representative
4 araw ang nakalipas
Quess Philippines Corp Metro Manila / NCR, Other - Philippines, Pilipinas Part timeWE ARE MASSIVELY HIRING CUSTOMER SERVICE REPRESENTATIVESÂ · Qualifications:Senior High School Graduates are welcome to apply · With or without call center experience; · This account requires to WORK ON-SITE (PARANAQUE) · Amenable to work in shifting schedules. · Average to exce ...
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Customer Service Representative
1 linggo ang nakalipas
TELUS International Philippines Inc Metro Manila, Pilipinas Buong orasRequirements Ability to work independently on program deliverables in a fast-paced technical environment · Strong strategic thinking and cross-functional coordination skills · Completed at least 2 years in college (any course, no back subjects) with at least 2 years in the BPO in ...
Customer Service Representative - Metro Manila / NCR, Pilipinas - Straive Philippines
Paglalarawan
Communicates with customers to gather details and probe for necessary information (i.e. specific concerns, account details, name, etc.) in order to correctly identify and assess customers' needsVerifies if information relayed is accurate and complete to adequately address clients' concerns and queries (i.e. name, addresses, etc.)
Analyzes requests, difficulties, or inquiries thoroughly before deciding on the correct response or action
Handles all calls/chats/emails with the intent of providing customer satisfaction and retention
Manages customer complaints, provide appropriate solutions and alternatives within a time limit; follows up to ensure resolution
Electronic Data Processing Processes or keys-in customer orders and calculate charges in the client system
Routes call to appropriate resources when necessary
Must have at least 1-year experience as a Customer Service Representative in a BPO (Call center) Company
Must have excellent English oral and written communication skills
Must have the ability to conduct internet research and the ability to navigate multiple websites
Must have excellent interpersonal skills including service, confidentiality, and negotiation
Must have excellent organizational skills, problem-solving, and phone skills
Must be proficient with the use of computer programs (MS Office, Internet)
Willing to work on site
Ready to work on shifting schedules