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    IT Asset Management Associate - Quezon City, Pilipinas - Global Payments Inc.

    Global Payments Inc.
    Global Payments Inc. Quezon City, Pilipinas

    2 linggo ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Summary of This Role

    Answer telephones, screen calls, and take messages so callers/visitors are dealt with promptly, courteously, and accurately. Transcribe, type, format, and proof read a variety of material using word processing, presentation, graphics and spreadsheet software. Coordinate internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manage the appointments and schedules of staff in the unit. Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.

    What Part Will You Play

    • Acts as the primary point of contact for visitors, supporting management or a functional group. Uses an acute understanding of manager's work style and requirements to determine which scheduled events, meetings, and requests are most appropriate for allocation of manager's time. Serves as a liaison with senior management. Occasionally interacts with team members and external associates, on behalf of the manager. Manages, plans, and verifies manager's calendar. Answers, screens, and routes incoming phone calls; opens and prioritizes mail. Reads, reviews, prioritizes, and responds to emails on behalf of the manager, as directed.
    • Provides administrative support to management, performing advanced administrative functions, some of which may be sensitive in nature. Demonstrates professionalism and discretion in the development of communications and presentation materials made on behalf of the manager. Drafts, edits, and proofs various types of documents, including agreements, memos, correspondence, and meeting minutes. Manages complex editorial changes to documents from multiple parties. Coordinates, as needed, with other staff for routing and signatures.
    • Organizes meetings/events, both on and off-site. Partners with catering/vendors to order refreshments, as needed. Works with travel department to coordinate travel arrangements, itineraries, and agendas, according to manager's preference, keeping within budget. Prepares expense reports for manager; gathers required documents; reviews with manager; obtains approval and submits for processing in a timely manner. Complies with corporate travel policies and expense reporting practices. Prepares and produces expense/budget reports for management review and approval.
    • Researches and prioritizes issues and concerns addressed to the manager. Determines appropriate course of action, referral, or response using sound judgment. May act independently to propose appropriate resolution or response. Provides information to callers which requires knowledge of company policies, practices, and operations. Makes sure manager meets commitments and deadlines.
    • Procures office supplies, keeping within budget. Oversees fax machines and printers for paper restocking and service needs. Serves as a knowledge resource for department staff regarding corporate policies, procedures, and other functional requirements.

    What Are We Looking For in This Role

    Minimum Qualifications

    • High School Diploma or Equivalent
    • Typically Minimum 4 Years Relevant Exp
    • Customer service or administrative support

    Preferred Qualifications

    • Associate's Degree
    • Administrative Assistant or Business Administration
    • Typically Minimum 6 Years Relevant Exp
    • Customer service or administrative support
    • Administrative Assistant certification (i.e. Certified Administrative Assistant, International Association of Administrative Professional)

    What Are Our Desired Skills and Capabilities

    • Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.
    • Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
    • Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.
    • MS Office - Create Word, Excel, and PowerPoint presentations for divisional use and correspondence
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